The Five Star Bath Solutions representative explained that a full tear-out would be necessary due to water infiltration and failing structural elements, including subfloor and studs. Moisture readings confirmed high saturation around the tub area, reinforcing the need for a complete rebuild. The Smart Choice six-layer CVC composite system was recommended for its antimicrobial, waterproof, and stone-look properties. Unlike grout or caulking, this solution requires no upkeep and includes hydro block board with quad lock corner protection to prevent mold intrusion. The company’s in-house trained, licensed, and bonded W2 employees would handle all installation steps.
Installation included removal of all old components, repair and replacement of surrounding structure, and a complete rebuild using waterproof panels and a custom-built base. The after image confirms the remodeled space features a Triton composite wall system, three corner shelves, a built-in bench, and brushed nickel pull-out fixtures. Although a shower curtain was initially preferred, the final design includes a bypass glass door, which adds full enclosure while allowing light to pass through. A measure technician validated all placements prior to install, and the job was completed with full cleanup and final customer walkthrough.
Five Star Bath Solutions supports its Smart Choice package with a fully transferable lifetime warranty that covers all product, labor, and material with no exclusions. Alternate systems, such as acrylic and fiberglass, were also offered but with reduced warranty terms. Payment options included a split for cash buyers, and the estimate remained valid for a full year. Additional promotional discounts were available for 30 days after presentation, allowing the customer time to decide with price protection in place.
Features presented by the representative:
* Tub to walk-in shower conversion with Triton blue-toned Smart Choice walls
* Three molded corner shelves for storage
* Corner bench in matching wall material, rated for 380–400 lbs
* Brushed nickel finishes, straight shower rod, pull-out Delta fixtures
* Slip-resistant flooring with matching Triton design
* Bypass sliding glass door enclosure
* Smart Choice six-layer CVC composite: waterproof, antimicrobial, stone-look surface
* Hydro block waterproof backer board with quad lock corner protection
* Full tear-out and rebuild down to studs, new plumbing and custom pan
* Installation timeline: 2.5–3.5 days, scheduled about 6 weeks after measurements
* W2-employed, trained installers (no subcontractors)
* Lifetime transferable warranty on Smart Choice; acrylic (10 years), fiberglass (3 years)
* Written estimate valid for one year; promotional discounts valid for 30 days