Five Star Bath Solutions representative, Steve, explained the company’s high-quality acrylic wall systems and how they are custom-fit to each home for seamless installation. He emphasized that the materials are 100% waterproof, mold and mildew resistant, and designed for long-term low-maintenance use. Steve discussed the company’s trusted reputation, including local community experience, consistently strong reviews, and professional-grade service. He explained that Five Star combines expert installation with premium-grade products to deliver a durable, attractive result every time.
Steve outlined the installation process, confirming that the existing bathtub and wall panels would be removed and replaced with new waterproof wall surrounds, a low-threshold shower base, and modern fixtures. Installation typically takes one to two days depending on the site conditions. The customer appreciated that trained professionals handle the full tear-out, installation, and cleanup process, with protective measures in place for flooring and adjacent spaces. Final layout included a built-in seat, wall-mounted shelving, brushed chrome fixtures, and grab bars for accessibility.
Steve concluded with a review of Five Star Bath Solutions’ warranties and guarantees. Every remodel is covered by a lifetime warranty for both products and workmanship. He explained the No Surprise Guarantee, ensuring fixed pricing regardless of complications, and the Certified Craftsman Guarantee confirming factory-trained, insured installers. The Property Protection Guarantee provided additional peace of mind. The customer expressed confidence in the company’s professionalism and felt assured that the remodel would provide long-lasting function and style.
Features presented by the representative:
* Tub-to-shower conversion with walk-in accessibility
* Custom-fit acrylic wall system in neutral stone pattern
* Mold and mildew resistant, 100% waterproof materials
* Built-in corner shelving and shower seat
* Brushed chrome fixtures and handheld showerhead
* Grab bar installation for accessibility
* One- to two-day installation timeline
* Local operation with strong customer reviews
* Lifetime warranty on products and workmanship
* No Surprise, Certified Craftsman, and Property Protection Guarantees