Customer, Sylvia, requested their damaged tub be replaced, but after reviewing options she chose a low-threshold walk-in shower that would still be comfortable for future back issues and visiting grandchildren. Carrie dropped the plain white “simulated-tile” look in favor of soft beige marble-style wall panels that run to the ceiling. Instead of a curtain rod she accepted a framed sliding glass door whose built-in towel/assist bar doubles as a third grab point. Inside, a handheld shower on a chrome slide bar sits above the valve, two corner shelves are stacked on the plumbing wall, and a fold-down teak seat was added for seated bathing. An 18-inch grab bar is mounted vertically at the entrance and a 24-inch bar spans the back wall; together with the door handle they meet her safety goal. The original hex-tile floor remains unchanged.