Alaina Dettling, the Five Star Bath Solutions representative, explained that the company emphasizes creating safer, accessible, and highly functional bathroom spaces by allowing customers full autonomy in selecting fixtures, finishes, and accessories. She strongly recommended the Smart Choice composite wall panel system for the shower, highlighting its multi-layered, grout-free design that mimics natural stone, offering excellent durability, resistance to moisture, mold, and stains, and embedded antimicrobial properties for easy maintenance and lasting hygiene.
The newly installed walk-in shower accurately reflects these recommendations, showcasing sleek composite walls in a sophisticated marble-inspired pattern ("Arctic Ice"), providing a seamless and grout-free appearance. The composite system is smooth and completely waterproof, utilizing Shower Shield waterproofing combined with marine-grade silicone, eliminating the common concerns of mold, mildew, or water infiltration. Enhancing functionality and style, the shower features two practical built-in white corner shelves, a recessed niche for convenient storage, and a spacious corner bench, significantly enhancing user safety and comfort.
Consistent with the customer’s design preference, the shower is equipped with modern brushed nickel fixtures rather than matte black, including a stationary showerhead and versatile handheld showerhead. The customer opted for an attractive sliding glass shower door with brushed nickel accents and a matching handle bar, complementing the overall aesthetic and accessibility preference.
Five Star Bath Solutions meticulously executed its comprehensive installation process, beginning with a complete demolition down to studs and subfloor, followed by upgrading water lines to reliable PEX plumbing. The installation included the structural reinforcement of the shower base, ensuring a solid, non-flexing surface superior to standard builder-grade units.
Communication clarity, adherence to timelines, and budget integrity were prioritized, with the installation efficiently completed within the promised timeframe of 1-2 days. The entire project was conducted professionally by Five Star’s own certified and background-checked team, without the need for subcontractors or external dumpsters.
Alaina further detailed the robust lifetime warranty offered through the Smart Choice package, covering materials, labor, and installation, supported by Five Star's "No Surprise Guarantee" against unforeseen costs such as mold or structural damage uncovered during demolition. Additionally, she highlighted their "Best Price Assurance," ensuring competitive pricing.
The final quoted investment for the comprehensive walk-in shower project—including demolition, installation, accessories, and the composite wall system—was \$13,995, providing transparent pricing and locked-in terms for 30 days.
Features presented by the representative:
* Composite wall systems with stone-like appearance
* Antimicrobial silver embedded in wall materials
* Shower Shield waterproofing and marine-grade silicone seal
* PEX plumbing lines and upgraded fixtures
* Customization of layout, fixtures, and accessories
* Full demolition and rebuild by certified installers
* Solid-surface shower base with no flex or creak
* Lifetime warranty covering product, labor, and installation
* No Surprise Guarantee against unforeseen costs
* Best Price Assurance ensuring competitive pricing
* Efficient 1–2 day installation, including cleanup