The Five Star Bath Solutions representative presented the Smart Choice composite system, designed for durability and hygiene with its six-layer antimicrobial surface over a rigid PVC core. The panels selected resembled Calcutta White, offering a natural stone look with the benefit of grout-free maintenance. The system’s non-porous composition resists mold and staining, and only requires basic dish soap for cleaning. Product education included comparisons to traditional tile, green board, and acrylic, and showcased the advantages of HydroBlock—a cement-coated, waterproof backer board used exclusively for long-term reliability. Project visuals and material samples were provided to finalize design preferences.
The installation was customized to fit the prepared opening, with certified technicians completing the remodel over two days. The new base featured a solid-core PVC pan with a low curb, precisely engineered to support wheelchair transitions without compromising water retention. Brushed nickel Delta fixtures included a handheld and rain head system, controlled by a pressure-balanced valve for safety. A frameless glass sliding enclosure was selected in place of the originally planned hinged door, adjusting to space conditions while maintaining a clean, upscale finish. Vertical and horizontal grab bars were secured into reinforced blocking, and multiple storage accessories were added for convenience.
Five Star Bath Solutions offers a fully transferable lifetime warranty under its Smart Choice package, which covers the composite walls, backer board, hardware, plumbing, and labor. The warranty is valid even after home ownership transfer and includes zero fine-print clauses. Additional guarantees include the Best Value policy (price match within 30 days), Certified Installers, fixed pricing with no hidden costs, and full property protection throughout the project. The final project cost reflected multiple discounts, including military and promotional savings, and flexible financing terms were available based on the customer’s VA benefits and payment preferences.
Features presented by the representative:
* Smart Choice six-layer antimicrobial composite wall panels
* Cement-coated, closed-cell foam HydroBlock backer board
* Solid-core PVC shower pan with 1.5” low-profile threshold
* Commercial-grade Delta temperature-balanced diverter valves
* Dual showerheads: brushed nickel rain head and handheld
* Two recessed caddies, two corner shelves, and one shave block
* Four to five ADA-rated 24” grab bars in both orientations
* Frameless glass bypass enclosure with chrome finish
* Marine-grade silicone sealing for full waterproofing
* Digital rendering and fixture placement customization
* One- to two-day installation timeline by in-house professionals
* Fully transferable lifetime warranty for all components
* Best Value, Certified Craftsmanship, No Surprise, and Property Protection guarantees
* Military, social, and Flex Install discounts with flexible financing options
Bathroom Remodel, 650 E, Orem, UT , 84097
