Five Star Bath Solutions, represented by Jagger Willard, outlined the company's strong value proposition including a range of service packages, from budget-friendly fiberglass to high-end real stone options. Jagger described their composite material as the “smart choice,” offering a balance of affordability and durability, with features like antimicrobial NanoProtect top coats and real-stone image scanning. Jagger explained that each franchise is locally owned but backed by a national corporation, giving customers access to high-quality materials at lower costs and the security of a large brand. He emphasized that installers specialize exclusively in bathrooms and are certified, clean, and professional, aligning with the company’s aim for five-star reviews.
The installation process was detailed thoroughly, beginning with home protection measures, followed by a full demo down to the studs. Jagger assured the customer that plumbing would be upgraded using commercial-grade Delta temp-balance fixtures, and waterproof shower shields would replace any outdated or rot-prone materials. The final installation includes a frameless brushed nickel bypass glass door with polished hardware, dual-spray round showerheads instead of square, and light-toned Everest wall panels installed in a contemporary staggered subway layout. Two integrated corner shelves were installed in matching material. The updated shower floor was tiled with textured square mosaic to improve grip, reflecting the customer’s request for a safer and more durable base.
Five Star Bath Solutions offered a standout warranty program. Composite and stone packages come with a lifetime warranty covering product, parts, and workmanship, and it’s transferable to future homeowners or family members. Acrylic and fiberglass options include 10-year and 3-year warranties respectively. Jagger cautioned the customer against competitors’ “limited” warranties with exclusions for installation errors. He also highlighted Five Star’s “Best Value Guarantee” promising to match lower bids for identical materials and add $100, along with their “No Surprise Guarantee” ensuring no unexpected charges post-agreement. Additional written assurances included property protection pledges and certified craftsmanship, giving the customer peace of mind throughout the remodeling journey.
Features presented by the representative:
* Non-porous, antimicrobial composite wall panels
* Everest finish in staggered 10x20 subway pattern
* Custom Delta temp-balance plumbing upgrades
* Waterproof “Shower Shield” backer board
* Marine-grade silicone sealing
* Two 15-inch corner shelves included
* Frameless brushed nickel bypass glass door with round dual-spray heads
* Textured square tile non-slip shower base
* One-day to four-day installation timeline
* Local franchise backed by national corporation
* Certified, bathroom-specialized installers
* Lifetime, transferable warranty on select materials
* Best Value, No Surprise, and Property Protection guarantees
* Financing options with 0% interest and prepayment flexibility
Tub To Shower Conversion, 400 S, Orem, UT , 84058
