A representative from Five Star Bath Solutions guided the customers through multiple material and budget options, including fiberglass, acrylic, and composite wall systems. Although the customers had prior experience with acrylic panels from retail suppliers, they were particularly drawn to Five Star’s Smart Choice composite system, which offers six-layer technology, an antimicrobial surface, and real-stone aesthetics—all without grout or intensive maintenance. The representative explained that the composite system provides greater longevity and durability than fiberglass or acrylic, making it a better long-term investment. They also noted that commercial-grade Delta fixtures, including temp-balance dual-control valves, are standard in every package, providing additional value even in entry-level options.
The installation process was clearly outlined and includes a complete tear-out down to the studs, inspection and repair of subflooring or framing if needed, and installation of new plumbing with temperature-balancing controls. The walls are reinforced with a cement-based ShowerShield waterproof backer board and sealed using marine-grade silicone for long-term protection. Placement of grab bars, shelving, and accessories was confirmed with the customer before final installation to ensure optimal comfort and accessibility. The representative emphasized that all work is completed by certified, background-checked in-house installers, not subcontractors, and that most installations are completed within one to two days. A 3D digital rendering was also provided to help the customer visualize their final design.
Five Star Bath Solutions provides a fully transferable lifetime warranty on the Smart Choice composite system, covering materials, plumbing, and installation workmanship. The acrylic alternative includes a 10-year warranty. The company’s four core guarantees were reviewed: Best Value (price match and beat within 30 days), Certified Craftsmen (trained and vetted installers), No Surprise Guarantee (fixed pricing with no hidden charges), and Property Protection (coverage for any accidental installation damage).
Features presented by the representative:
* Smart Choice six-layer antimicrobial composite wall panels or acrylic alternative
* Cement-based ShowerShield waterproof backer board
* One-piece, low-threshold (3") non-slip shower pan
* Delta commercial-grade temp-balance dual control plumbing
* Matte black handheld showerhead with coordinating fixtures
* Sliding bypass glass door for accessible entry
* Two corner shelves, one shave step, and centrally mounted grab bars
* One- to two-day professional in-house installation
* Fully transferable lifetime warranty on composite (10-year warranty on acrylic)
* Best Value, Certified Craftsmen, No Surprise, and Property Protection guarantees
Tub To Shower Conversion, 860 W, Orem, UT , 84057
