The representative from Five Star Bath Solutions introduced the Smart Choice composite system, featuring antimicrobial six-layer construction and a ShowerShield cement-based backer board for mold and moisture protection. The customer was shown the advantages of this grout-free surface, including durability, ease of maintenance, and better long-term performance compared to fiberglass or tile. All accessories, including seating and shelving, were built into the base offering without additional fees. The representative also explained the use of marine-grade silicone, solid PVC-core pans, and the elimination of moisture-prone materials like green board, aligning with the customer’s expectations for quality and longevity.
Installation was completed over one to two days and included full demolition, subfloor inspection, and use of a quad-lock seal system at all panel seams. The barn-style sliding door was installed using heavy reinforced glass and high-grade exposed chrome hardware. All grab bars were anchored with blocking to meet ADA standards, and accessory placement was confirmed prior to install using a 3D rendering. Protective coverings were used to safeguard floors, and the site was fully cleared of debris post-installation. The customer also opted for Flex Install scheduling, which coordinated deliveries with nearby projects to reduce overall shipping costs and increase efficiency.
Five Star Bath Solutions backs the entire remodel with a fully transferable lifetime warranty that includes product, plumbing, and labor coverage. The company also provided four standard guarantees: Best Value (price match with $100 refund), Certified Craftsmanship (in-house, background-checked installers), No Surprise Guarantee (fixed, transparent pricing), and Property Protection (insurance coverage for any damage during the project). The customer received multiple discounts, including a corporate Smart Choice upgrade, Flex Install credit, and a social media sharing incentive for before-and-after documentation.
Features presented by the representative:
* Smart Choice six-layer antimicrobial composite wall panels
* ShowerShield cement-based waterproof backer board
* Solid PVC-core non-slip shower pan
* Marine-grade silicone sealing system
* Delta chrome square showerhead and fixture package
* Two 15" corner shelves and built-in bench seat
* ADA-compliant horizontal grab bar with reinforced blocking
* Mocha Travertine full-height surround to the ceiling
* Barn-style sliding glass door with exposed chrome rollers
* One- to two-day installation with complete site protection and cleanup
* Fully transferable lifetime warranty on product, plumbing, and labor
* Best Value, Certified Craftsmanship, No Surprise, and Property Protection guarantees
Tub To Shower Conversion, 740 W, Orem, UT , 84057
