Jagger Willard, a representative from Five Star Bath Solutions, introduced the Smart Choice composite system as a balanced solution combining durability and design appeal. The composite panels offer antimicrobial protection, a NanoProtect top coat, and realistic stone imagery without the upkeep of grout. Jagger highlighted that each franchise is locally owned and operated while supported by a national organization, ensuring access to premium materials and quality assurance. The customer was reassured by the company's focus on bathroom-specific remodels and the use of certified specialists, which aligned with their expectations for cleanliness and professionalism.
The installation began with floor protection and dust control, followed by a complete tear-out of the previous tub and tile surfaces. All plumbing was upgraded using Delta commercial-grade temperature-controlled valves. The walls were reinforced with waterproof Shower Shield backer board, and the Everest composite panels were installed with marine-grade silicone. Fixture placement was finalized through a site visit before material ordering, ensuring precise layout. The frameless bypass door was mounted with brushed nickel hardware for continuity. Project duration ranged from one to four days depending on scope, and financing options were made available with 0% interest for qualified buyers.
Five Star Bath Solutions offers a fully transferable lifetime warranty on composite and stone systems, covering materials, plumbing, and labor. Ten-year and three-year warranties apply to acrylic and fiberglass systems, respectively. Additional benefits include the Best Value Guarantee, matching competing quotes and adding $100, the No Surprise Guarantee for locked-in pricing, and Property Protection coverage. Certified craftsmanship is guaranteed across all work. These assurances provided the customer with confidence and transparency throughout the remodeling experience.
Features presented by the representative:
* Non-porous, antimicrobial composite wall panels
* Custom Delta temp-balance plumbing upgrades
* Waterproof Shower Shield cement-based backer board
* Marine-grade silicone sealing
* Two 15-inch corner shelves included
* Frameless bypass glass door with brushed nickel finish
* One-day to four-day installation timeline
* Local franchise backed by national corporation
* Certified, bathroom-specialized installers
* Lifetime, transferable warranty on select materials
* Best Value, No Surprise, and Property Protection guarantees
* Financing options with 0% interest and prepayment flexibility
Tub To Shower Conversion, 750 E, Orem, UT , 84097
