The Five Star Bath Solutions representative introduced the Smart Choice wall system, emphasizing its grout-free antimicrobial surface designed for ease of cleaning and improved hygiene. Materials selected included the Taj Mahal finish, known for its subtle stone-like appearance and warm neutral tones. The customer also reviewed a white alternative for comparison but preferred the added visual texture of Taj Mahal. Additional options included a frameless door configuration, brushed nickel Delta fixtures, and strategically placed accessories for long-term convenience.
Installation scope covered full demolition, plumbing relocation, and layout adjustments to accommodate a centered drain and relocated showerhead. The enclosure was reframed for square alignment and finished with two corner shelves and a brushed nickel grab bar, per the customer's request. No bench was included. The final installation reflects a low-profile, slip-resistant shower base and a fully wrapped, tile-look wall system that blends seamlessly with surrounding surfaces.
Five Star Bath Solutions offers a comprehensive lifetime warranty covering labor, product integrity, and accessory hardware. The warranty includes protection against installer error and structural failure. All installations are performed by licensed, background-verified W2 technicians, not subcontractors, ensuring quality control. Project timelines are typically multi-day and follow a structured material verification and scheduling process led by an installation manager.
Features presented by Alexander Fernandez:
* Walk-in shower conversion with centered drain and adjusted plumbing
* Taj Mahal Smart Choice composite wall system
* Two integrated corner shelves and one brushed nickel grab bar
* No bench included per customer preference
* Slip-resistant reinforced antimicrobial base
* Frameless glass enclosure discussed during design planning
* Fully waterproof Shower Shield backer system
* Installed by factory-trained W2 employees (no subcontractors)
* Structured multi-day installation timeline
* Lifetime product and labor warranty with no exclusions for installer error