Alexander Fernandez from Five Star Bath Solutions guided the consultation by presenting material and configuration options, focusing on ADA compliance and functional layout. The customer rejected preformed fiberglass or shell inserts, preferring a residential-grade system that aligned with the home’s appearance. Alexander introduced the Smart Choice composite system, describing its six-layer antimicrobial build with a moisture-proof core and non-porous surface. Customization options were discussed, including grab bar locations, niche placement, and VA documentation if reimbursement was needed. Delta fixtures in oil-rubbed bronze or black were reviewed as possible finishing options to match the decor.
The installation scope included full tub and tile demolition, subfloor and stud inspection, and reinforced blocking to support grab bar installation. A ramp-free base with linear drainage was selected to ensure roll-in capability. Visually confirmed upgrades include a sliding glass door system with no bottom track, Smart Choice Calacatta-style wall panels, two corner shelves, and a 24-inch grab bar on the back wall. All plumbing was updated, and moisture barriers such as waterproof backer board and PVC corner flashings were installed to prevent long-term water intrusion. The project required a two-day installation with a follow-up site visit prior to start.
Five Star Bath Solutions provides a transferable lifetime warranty on the Smart Choice system, including product, labor, and accessory coverage. Installers are background-checked, drug-tested employees who follow the company’s installation standards. The company, founded in 1998, operates under a locally owned franchise model with national support and licensed, insured crews. Financing options, zero-down payment plans, and optional military programs were also discussed to assist with budget alignment.
Features presented by the representative:
* Zero-threshold ADA-compliant roll-in shower conversion
* Smart Choice composite: six-layer antimicrobial, moisture-proof surface
* Frameless glass sliding door system with open entry and no bottom track
* Calacatta-style grout-free wall panels and low-profile shower base
* Delta handheld and overhead fixtures with pressure-balancing system
* Reinforced blocking and customized grab bar installation
* Waterproof backer board with PVC corner flashings
* Two-day installation within a pre-scheduled multi-week window
* Lifetime transferable warranty on Smart Choice system
* Licensed, insured operation with background-checked, trained installers
* Optional VA support, financing programs, and discount eligibility