The representative presented the Smart Choice system, which utilizes six-layer PVC panels designed to replicate the appearance of natural stone through a high-fidelity scanning process. These antimicrobial and scratch-resistant panels are installed over a proprietary inorganic backer board to ensure a completely waterproof environment. By employing in-house trained and fully insured installers, the company maintains high service standards and avoids the use of outside subcontractors. The local franchise model, supported by a national brand, provided the homeowner with confidence through in-person material samples and a transparent project overview.
Installation is a comprehensive process involving full demolition down to the structural studs, including the removal of all old drywall and tile. The timeline for this work is typically two to three days and includes a thorough mold inspection and any necessary structural repairs to the framing or floorboards at no extra cost. Technicians manage all plumbing reconfigurations and precision-fit the new tub and custom panels using antimicrobial silicone sealing. This streamlined approach ensures the site is cleaned and ready for use quickly, with coordination available if other area renovations are occurring simultaneously.
Five Star Bath Solutions provides a lifetime transferable warranty that covers the product, labor, and plumbing components of the remodel. This guarantee offers protection against common issues such as leaks, peeling, cracking, or mold growth, ensuring long-term peace of mind for the homeowner. The warranty remains valid even if the home is sold, adding potential value to the property. Comprehensive support is maintained through a straightforward service process, allowing customers to address any future concerns with a single point of contact.
Features presented by the representative:
* Bathtub installation with marble-look composite wall panels
* Grout-free, antimicrobial, and scratch-resistant PVC construction
* Integrated horizontal recessed niche and chrome Delta shower wand
* Single safety grab bar and custom-covered tub apron
* Full demolition to studs with included mold inspection
* Waterproof inorganic backer board and antimicrobial silicone sealing
* Plumbing reconfiguration and necessary structural framing adjustments
* Two-to-three-day professional installation timeline
* In-house trained and insured installation team
* Lifetime transferable warranty on products, labor, and plumbing