The Five Star Bath Solutions representative introduced multiple upgrade paths, ultimately guiding the customer toward the Smart Choice PVC system. This package features six layers of material including UV protection, antimicrobial surfaces, and scratch resistance. The representative explained that the material’s embedded coloration ensures long-lasting durability without fading or peeling. The system avoids grout by using three smooth wall panels sealed with permanent silicone, reducing maintenance and eliminating re-caulking. Visual alignment shows a Calacatta-style panel system now installed, along with a matching tile-look shower base and built-in shelving.
Installation was scheduled approximately eight weeks following measurements and was completed within two days. All previous materials were removed down to the wall studs and replaced with mold-resistant inorganic backer board. New plumbing was installed from the shutoff to the faucet, and corners were quadruple sealed for water resistance. A glass bypass door was selected to meet layout and safety needs, and fixtures were kept minimal to suit the customer's preference for a simple, no-fuss configuration. The included paint job helped complete the cohesive and upgraded bathroom aesthetic.
Five Star Bath Solutions provided a lifetime warranty covering parts, plumbing, wall panels, and labor without expiration. The warranty is fully transferable to future homeowners, offering added resale value. The no-surprise policy covered any necessary repairs discovered during tear-out, with exclusions clearly limited to structural elements like electrical boxes. The representative concluded the project with a satisfaction guarantee ensuring no final payment would be collected until the customer was fully satisfied—an agreement that was signed on-site.
Features presented by the representative:
* Walk-in shower with sliding glass door
* Smart Choice PVC system with six-layer durability
* Scratch-resistant, UV-coated, antimicrobial finish
* Embedded imaging for long-term color and style retention
* No grout, no re-caulking; permanent silicone sealing
* Fully inorganic backer board to prevent mold
* Four-tier package options with varying warranties
* Full removal and structural inspection of old fixtures
* One-to-two-day installation following material delivery
* No surprise guarantee covering hidden conditions
* Lifetime warranty covering both parts and labor
* Transferable warranty for resale value
* Satisfaction guarantee on final payment
* Free paint job included for walls and ceiling
Tub To Shower Conversion, Dolan Dr, Ottawa, ON , K2J 1V5
