Five Star Bath Solutions, represented by Liam, offered multiple package options and ultimately extended the Smart Choice system at the price of the Performance package through a same-day promotion. The Smart Choice system includes non-porous, antimicrobial walls and a fully inorganic closed-cell foam backer board designed to resist water and mold. The wall system uses embedded color patterns and tile-inspired finishes to reduce maintenance while maintaining a polished appearance. All corners and joints are sealed four times with silicone for complete waterproofing. Visual confirmation shows the new shower installed with oceanic-toned wall panels, dual corner shelves, chrome fixtures, and matching ceiling finish for a cohesive look.
Installation was set to begin approximately eight weeks post-measure and would be completed in two days. The process involved full demolition to the studs, complete plumbing replacement, and structural inspection. A no-surprise guarantee was in place, ensuring that any mold or hidden damage found during tear-out would be addressed at no additional cost. The representative also confirmed that vinyl plank flooring and a vanity installation were included, although the finished visuals focus on the shower enclosure. A possible entryway ledge removal was discussed for improved accessibility. Final fixture and hardware placement would be confirmed with the customer during installation for a customized layout.
Five Star Bath Solutions provides a lifetime transferable warranty on the full installation, including wall panels, plumbing, fixtures, and labor—surpassing typical industry standards that often exclude labor or limit coverage. This coverage added resale appeal, which the customer appreciated due to plans to move within five years. Payment terms included a 50% deposit at measure and the remaining balance only upon full satisfaction. The customer signed the agreement on-site to confirm the upgrade and secure the included labor discount.
Features presented by the representative:
* Walk-in shower conversion with mid-obscure sliding glass door
* Anti-slip composite shower base and ceiling panel matched to walls
* Smart Choice antimicrobial, non-porous wall system with embedded pattern
* Closed-cell foam backer board with quadruple corner sealing
* Fully mold- and water-resistant installation
* Chrome hardware, folding shower seat, dual showerhead, and corner shelving
* LVP flooring and vanity installation included
* In-house trained installers with no subcontractors used
* Two-day install with transparent demolition and plumbing replacement
* No-surprise guarantee for any structural or mold-related issues
* Lifetime transferable warranty on all parts and labor
* 50% deposit on measure, final payment after satisfaction confirmation
Tub To Shower Conversion, Abbott St E, Ottawa, ON , K2S 1V5
