Catherine Walker from Five Star Bath Solutions guided the couple through the design and product options, showcasing the Smart Choice system—an exclusive six-layer composite wall solution that is antimicrobial, grout-free, and sealed with a proprietary silicone bond. She explained how this system offers the look of natural stone with the low-maintenance convenience of modern composite materials. Catherine highlighted the company’s specialization in bathrooms only, reinforced by their reputation for excellence, with a 4.9-star Google rating and hundreds of local installations across DFW. She emphasized their licensed and insured operations, $2 million liability coverage, and in-house trained installers who attend factory training in Michigan, giving customers the peace of mind that no subcontractors will be used.
The installation process includes a full demolition of the existing wet area down to the studs, moisture inspection, mold remediation if needed, and a custom-engineered shower pan designed to accommodate the existing drain. New plumbing valves and PEX lines are installed, and waterproof foam backer board is used in place of traditional plywood or green board. The new shower features full-height Calacatta-style composite wall panels with two matching corner shelves and a dark matte black fixture set. A sliding frameless glass enclosure with bold black framing was installed for clean function and visual contrast. Installation was completed in a multi-day process with detailed planning and full protection of surrounding areas.
Five Star Bath Solutions provides a lifetime transferable warranty on all parts, products, and labor—covering everything from the shelves to the faucet and glass. The customer was assured there are no trip charges, service fees, or exclusions, with a single point of contact for any future service needs. The couple received a seasonal promotion of 77% off labor and an additional same-day discount, bringing their total investment from $35,944 down to $24,667. Catherine also outlined flexible payment options, including financing at $410/month or a mix of cash and credit. The customers appreciated the straightforward pricing, design support, and flexibility to revise material choices before final measurement.
Key Features Highlighted by Catherine Walker:
* Tub-to-walk-in shower conversion with expanded entry space
* Calacatta-style composite wall panels with no grout
* Matte black handheld shower fixture and controls
* Sliding frameless glass enclosure with black framing
* Two matching corner shelves for storage
* Full demolition to studs with mold inspection and remediation included
* Waterproof foam backer board and antimicrobial silicone seal
* Updated hot/cold PEX plumbing and new valve set
* Multi-day installation process with full prep and protection
* Lifetime transferable warranty covering labor, parts, and product
* Promotional discount with savings of over $10,000
* No service fees or fine print with post-installation support