Catherine Walker from Five Star Bath Solutions guided the homeowners through layout options, product selections, and a moisture assessment that revealed significant water damage behind the tile in multiple wet areas. She introduced the Smart Choice composite system, emphasizing its non-porous, scratch-resistant, antibacterial surface, and exclusive waterproof backer board. Catherine explained that unlike acrylic or tile, the composite panels mimic real stone without the cost or maintenance and are sealed using a proprietary silicone bond that eliminates the need for re-caulking. Five Star is a 30-year-old international brand with 85 franchises and a 4.9-star rating on Google. All technicians are factory trained and certified, and the company is fully licensed and insured up to $2 million.
The installation plan includes full demolition down to the studs, haul-away of debris, subfloor and wall repair at no additional cost, and replacement of all plumbing with new PEX lines and valves. Each bathroom is completed one at a time to maintain function during the remodel, and the downstairs shower’s custom glass is measured post-installation and added within two weeks. Floors are protected throughout the process, and the company ensures that no damage is left unaddressed. Installations are completed over one week, with two to three days per bathroom, and an expedited timeline was scheduled to meet the customer’s May 1st market listing goal.
Five Star Bath Solutions offers a lifetime transferable warranty on all parts, labor, and materials—including the panels, fixtures, glass, silicone seal, and even plumbing. The system is designed to be low-maintenance and easy to clean with no harsh chemicals required. With April promotions, same-day decision incentives, and a corporate Smart Choice package upgrade. Financing was available at $644/month with no payment due until the month following install. The homeowners appreciated the transparency, product quality, and clear value added to the home’s resale potential.
Key Features Highlighted by Catherine Walker:
* One walk-in shower with glass enclosure and updated footprint
* One tub-to-shower conversion with light marble-look composite panels
* One tub replacement with updated wall surround
* Jura Bay and Azura Bay composite wall finishes
* Chrome Delta Linden Intuition handhelds and two corner shelves per shower
* Full demo to studs with subfloor and wall remediation included
* Proprietary silicone-sealed grout-free composite panels
* Exclusive waterproof backer board
* New PEX valves and updated plumbing throughout
* Lifetime transferable warranty covering labor, product, and plumbing
* One-week completion timeline aligned to home listing schedule
