Representative Joel Griffin from Five Star Bath Solutions explained that the company specializes exclusively in bathroom remodels and offers four different installation packages. He presented the Smart Choice package as their most popular option, describing it as an antimicrobial, easy-to-clean composite system with six layers of construction that resists mold, mildew, and scratches. Joel emphasized that their materials are non-porous and sealed four times during installation using Hydro Block technology, making the shower completely waterproof. He compared the durability of their product to competitors like LuxStone and Jacuzzi, noting that theirs won’t crack or discolor over time. Joel highlighted that the company’s materials come in a variety of finishes—including marble and subtle blue tones—without extra cost for color upgrades, and that all accessories like shelving, niches, and metal corner shelves can be customized to fit the customer’s needs.
Joel discussed that Five Star Bath Solutions is locally owned and operated in Portland under a national network with over 190 locations across the U.S. and Canada. He explained that the company maintains a 4.6-star rating online by focusing on communication, integrity, and quality workmanship. Joel detailed the installation process, stating that everything would be removed down to the studs, plumbing would be updated, and any damage repaired before installing the new shower system. The job would be completed in one to two days once materials arrive, typically within six to eight weeks. He also assured the customers that the company carries a $2 million liability policy, employs certified installers trained through a company program in Detroit, and never charges extra for mold, leaks, or damage found during the remodel.
Joel Griffin explained that the Five Star Bath Solutions lifetime warranty covers products, parts, and workmanship for as long as the shower exists in the home. The warranty is fully transferable to a new homeowner, and the company’s guarantees include certified craftsmanship, no surprise change orders, and full property protection for any accidental damage during installation. Joel added that the company offers a best-value guarantee—matching any comparable competitor’s price and adding $100—and 77% off installation promotions. The customers appreciated the professionalism, clear pricing, and lifetime warranty, deciding that the Smart Choice walk-in shower was the best fit for their home, lifestyle, and long-term comfort.
Features presented by Joel Griffin:
* Tub-to-walk-in-shower conversion
* Smart Choice antimicrobial composite system
* Hydro Block waterproof technology sealed four times
* Non-porous, scratch- and mildew-resistant walls
* Recessed two-shelf niche
* Built-in corner bench
* Chrome fixtures and handheld showerhead
* Frameless bypass glass doors with brushed stainless steel rollers
* Two-inch low step entry for easy access
* Certified installers trained in Detroit
* Locally owned with 190+ national locations and 4.6-star rating
* Lifetime transferable warranty with no hidden costs
* $2 million liability coverage and best-value price guarantee
Tub To Shower Conversion, NE 6th Ave, Portland, OR , 97211
