Michael Cole of Five Star Bath Solutions recommended their exclusive Smart Choice package, featuring a 100% PVC composite wall system that is non-porous, antimicrobial, and scratch-resistant. The six-layer material provides the appearance of real stone without the maintenance and is finished with high-grade silicone seals to prevent future issues with caulking or water damage. Michael explained that Five Star’s installers are all background-checked employees trained at the company’s Michigan headquarters, and that each bathroom remodel is tailored with custom wall designs, accessories, and Delta Premium faucets available in chrome, brushed nickel, or matte black at no additional cost.
The remodel process included a full tear-out down to the studs and subfloor, inspection for mold or water damage (remediated at no extra charge), updated PEX-B plumbing, and installation of waterproof cement-based backer board throughout the walls and floor area. The new low-threshold shower base matched the wall panel design and included anti-slip texturing. A sliding two-panel glass door with matte black trim completed the enclosure. The customer selected the Taj Mahal wall design for its neutral tone and compatibility with the flooring. Installation was completed in one day and could be scheduled six to eight weeks out, with a measure date set once the agreement was signed.
Five Star Bath Solutions provided a lifetime transferable warranty covering the Smart Choice product, installation, workmanship, and all accessories. Michael presented guarantees including fixed pricing with no surprise charges, a best value price match plus $100 incentive, and complete property protection during installation. Discounts were available for providing an online review ($750), schedule flexibility ($500), and using a check or cash for payment. Including all promotions, the Smart Choice remodel was reduced from $18,911 to approximately $15,000. Only a 30% deposit was required to secure a spot on the installation calendar, with the balance due upon completion.
Features presented by the representative:
* Walk-in shower conversion with Smart Choice PVC composite wall system
* Full tear-out to studs and subfloor with mold remediation at no charge
* Waterproof cement-based backer board (gel foam/cement core)
* Updated PEX-B plumbing
* Low-threshold, anti-slip shower base in coordinating design
* Sliding glass door system with matte black trim
* Built-in bench and three matching corner shelves for storage
* Matte black Delta Premium rain showerhead and handheld wand
* One-day installation timeline; six- to eight-week scheduling lead
* Lifetime transferable warranty on product, installation, and workmanship
* Fixed pricing, best value guarantee, and five-star service commitment
* $1,750 in upfront discounts plus corporate package upgrade included