Brandon Ramsey introduced Five Star Bath Solutions’ Smart Choice system, emphasizing its durability and custom-fit installation process. He explained the benefits of the wall system’s antimicrobial surface and thick composite construction, which includes thermo bond insulation for added temperature control. The customer was reassured that the system eliminates grout, reducing mold risk and simplifying cleaning. Brandon also highlighted the company’s local ownership, 30+ years of experience, $2 million in coverage, and installers trained specifically in wet-area bathroom remodeling. Online reviews and high satisfaction scores were presented as part of the company’s overall trust-building strategy.
The remodel included full removal of all old materials down to the studs, with new plumbing, drain replacement, and substructure verification performed before installation. The shower space was refitted with Everest Smart Choice wall panels, featuring seamless integration of a recessed soap niche and corner shelf. The original shower head and controls were replaced with a brushed nickel rain-style fixture system, mounted higher for improved coverage. The existing grab bar on the adjacent wall was retained for accessibility. The base was upgraded to a dark, square-mosaic shower pan, creating a clean contrast with the wall tones and enhancing the floor’s visual texture.
Five Star Bath Solutions backs the remodel with a fully transferable lifetime warranty covering parts, product, and workmanship. Brandon emphasized their no surprise guarantee, where all mold remediation and underlying issues are addressed without price adjustments unless structural repairs are necessary. Additional coverage includes a property damage guarantee up to $2 million, a certified craftsmen policy, and a price-match promise. Customers are also supported with extended written estimates and a lifetime support commitment.
Features included:
* Full walk-in shower conversion
* Everest Smart Choice composite wall system
* Thermo bond insulated, antimicrobial surfaces
* Brushed nickel rain shower fixture and controls
* Built-in recessed soap niche and corner shelf
* Square mosaic stone-style shower base
* Existing grab bar retained for support
* Two to three-day installation timeline
* Fully transferable lifetime warranty
* No surprise guarantee and certified craftsmen