The Five Star Bath Solutions representative, Beau Pryor, introduced the Smart Choice composite wall system, explaining its mold-resistant, waterproof, and inorganic construction. Unlike traditional drywall-backed systems, this product includes a concrete-like core that prevents water penetration and mold growth. He reinforced trust by describing the company’s no surprise guarantee—ensuring any discovered mold or structural repair needs would be resolved without unexpected fees. He also stressed that the team is fully licensed, bonded, insured, and locally operated in California, backed by a parent company based in Michigan.
After approval, a project manager conducted an in-home assessment to take exact measurements and confirm fixture placements. Although the customer had initially planned to keep the curtain rod and avoid a door system, the final design pivoted to a full walk-in shower conversion with matte black sliding glass doors. The new setup included a built-in bench for seated use, a recessed shampoo niche, matte black grab bars mounted to studs for stability, and a dark-tone handheld Delta fixture. A staggered subway-style wall pattern in a light neutral finish replaced the old enclosure and extended to the ceiling, giving the small space a taller, more modern appearance.
The completed system is covered by Five Star Bath Solutions’ Lifetime Plus warranty, fully transferable and inclusive of both labor and materials for the life of the home. For homeowners opting for acrylic systems, a 10-year transferable warranty is available, though the composite system provides longer-lasting protection. The company also offers a flex installation schedule for expedited service and leaves all customers with written quotes valid for 12 months. As a final gesture, customers are encouraged to share reviews and are offered an incentive for doing so following completion.
Features presented by the representative:
* Smart Choice composite panels: waterproof, mold-resistant, and inorganic
* Full tub-to-shower conversion with sliding glass door system
* Matte black grab bars securely anchored to wall studs
* Built-in bench seating for accessibility
* Recessed shampoo niche for larger bottles
* Delta matte black fixtures with temperature and volume control
* Two-day installation following 4–6 week material lead time
* Flex schedule availability for early slot opportunities
* Lifetime transferable warranty on product and labor
* No surprise guarantee covering all structural remediation