Kevin Forbus introduced the Smart Choice composite wall system by Five Star Bath Solutions as the optimal solution. The exclusive six-layer material integrates antimicrobial protection, a waterproof fiberglass backer, and embedded high-resolution stone imagery, all without grout or caulking. The representative explained that unlike traditional fiberglass and acrylic systems that deteriorate over time, the Smart Choice composite is two times stronger, resistant to fading, and easier to clean. Kevin also emphasized that all work is performed by in-house, Detroit-certified installers—not subcontractors—and backed by a national network of more than 90 locations.
Demolition included full tear-out of the tub deck and tile surround, followed by structural assessment and installation of solid waterproof backing. A low-threshold, solid-core slip-resistant base was installed along with custom bracing behind all mounted accessories, including dual grab bars and integrated towel bars. New wall panels were custom-fabricated to fit the enlarged space, and the project was completed with a built-in bench and two corner shelves. The installation was scheduled for two days following a 10–12 week fabrication period, with full protection of surrounding surfaces during all work phases.
Five Star Bath Solutions offers a fully transferable lifetime warranty covering product, labor, and installation. The representative contrasted this with other companies whose warranties may exclude workmanship due to third-party labor. The fixed-price proposal included protections against hidden damage costs and was supported by a $2 million liability policy. While the customer did not move forward immediately, the clarity of information and quality of the consultation were noted positively.
Features presented by the representative:
* Tub-to-walk-in shower conversion with expanded footprint
* Seamless Smart Choice composite walls in natural stone pattern
* Clear sliding glass doors with brushed nickel towel bars
* ADA-positioned grab bars and built-in corner bench
* Two matching corner shelves for storage
* Waterproof fiberglass backer board with antimicrobial protection
* Slip-resistant solid-core base with low-threshold entry
* In-house certified installers (no subcontractors)
* Fixed-price guarantee and $2M insurance coverage
* Lifetime transferable warranty for labor, parts, and materials
* Two-day installation after 10–12 week lead time
Tub To Shower Conversion, David Ln, Milpitas, CA , 95035
