Kevin Forbus presented the Five Star Bath Solutions exclusive Smart Choice package as the ideal solution. This system includes a six-layer antimicrobial composite with embedded high-definition imaging and a waterproof fiberglass backer. The seamless wall panels are grout-free and require no caulking, minimizing maintenance needs. Kevin emphasized that all work is completed by trained in-house professionals rather than subcontractors, ensuring consistent workmanship. The company operates nationally, is locally owned, and offers certified installation services.
The remodel included a full demolition to the studs and inspection for hidden moisture or damage. A partial wall was moved forward by approximately eight inches to increase shower space, followed by plumbing updates and secure bracing behind all accessories. Wall panels were custom fabricated and installed with matching corner shelving and new hardware. A two-day installation window was set once materials arrived following a 10–12 week production period, with full floor protection used throughout the process.
Five Star Bath Solutions offers a lifetime transferable warranty covering labor, product, and installation, valid across multiple ownership changes. The company contrasted its warranty coverage with others that exclude workmanship issues tied to subcontractors. Pricing included corporate package promotions, labor discounts, and scheduling incentives. While the customer planned to review other bids, they expressed appreciation for the professional design consultation and transparent approach.
Features presented by the representative:
* Tub-to-walk-in shower conversion with extended shower footprint
* Seamless Smart Choice composite wall system with marble pattern
* Brushed nickel sliding glass doors with dual towel bars
* Three built-in corner shelves for in-shower storage
* Waterproof fiberglass backer board and solid-core shower base
* Certified in-house installers (no subcontractors)
* Lifetime transferable warranty (labor, product, installation)
* $2 million liability insurance coverage
* 10–12 week lead time and two-day installation schedule
* Full site protection during demolition and install