Tabitha Lambert presented the Smart Choice package, highlighting its antimicrobial, six-layer composite wall system. The customer selected a white and gray marble-style finish, which offers visual depth while complementing the existing tan wall and tile tones. A brushed nickel grab bar was installed horizontally along the main wall for added stability, and a built-in wall niche was recessed for daily essentials. A corner shelf was added for additional storage. Fixtures included a brushed nickel handheld showerhead with adjustable slide-bar mounting, and the final enclosure used a sliding frameless glass door for water control and accessibility.
The system was built with a proprietary shower shield backer board and sealed using marine-grade silicone, avoiding the need for grout or caulk. This composition ensures a mold-resistant surface that requires no re-sealing or harsh cleaners. Tabitha walked through each design option with the customer using 3D mockups, helping finalize fixture placement, accessory heights, and surface selections. This guided consultation helped eliminate concerns from prior negative sales experiences.
Tabitha explained that installation would begin with demo down to the studs, followed by plumbing updates and installation of the waterproof backer board. Every component, including wall panels and fixtures, would be sealed from floor to ceiling. The customer was provided access to Tabitha, project manager Logan, and franchise owner Lane to support clear communication from planning through completion. Materials were expected to arrive in approximately eight weeks, and installation would be completed in two to three days.
The Smart Choice package included a lifetime transferable warranty covering product, plumbing, and labor. Tabitha also confirmed that any mold or structural issues discovered during demo would be addressed at no extra cost. A same-day corporate upgrade applied a $4,000 promotional discount, bringing the final project cost to approximately $15,700. The financing plan included a $225 monthly payment option with no money down. All details, including visuals and layout files, were shared digitally with the customer’s children for final approval.
Features Presented by Tabitha Lambert:
* Walk-in shower conversion with low-threshold base
* Brushed nickel horizontal grab bar for safety
* Built-in recessed wall niche and corner shelf
* Handheld showerhead with slide-bar adjustment
* Frameless sliding glass door enclosure
* Grout-free, antimicrobial composite wall panels
* Mold-resistant shower shield backer board
* Marine-grade silicone sealing, no caulk required
* Two- to three-day installation after eight-week material lead time
* Background-checked, locally trained in-house installers
* Lifetime transferable warranty covering materials, labor, and plumbing
* $4,000 promotional discount with same-day corporate upgrade
* Digital layout and documentation provided for family consultation