Joey LeBlanc introduced the Smart Choice package and explained the durability and safety benefits of the grout-free composite system. The customer selected white marble-style Triton wall panels with gray veining. A fold-down teak bench was added for optional seated comfort, along with a matte black grab bar installed vertically for accessibility. A built-in double-shelf niche was included for product storage, and an additional corner shelf was mounted nearby. Final fixture selection included a matte black handheld showerhead with flexible reach and simple control.
The system was built using quarter-inch thick antimicrobial panels with a waterproof backer board behind. All seams and edges were sealed using marine-grade silicone to prevent mold, mildew, and leaks. Matte black hardware created a modern contrast against the lighter wall tones, offering both visual clarity and easier grip. Joey emphasized that ADA-rated accessories were anchored securely into backing, designed to hold up to 400 pounds without additional reinforcement needs.
Installation was completed over two to three days following material arrival. The process included full demo to the studs, replacement of plumbing valves, and reinforcement of all wall areas prior to panel installation. Each piece was fitted flush to the ceiling and window casing, ensuring a clean finish and watertight seal. Joey provided direct communication and included contact details for project manager Logan and franchise owner Lane to support full transparency during planning and execution.
The Smart Choice package included a lifetime transferable warranty covering material and labor. Joey assured the customer that in the event of subfloor damage or mold found during demo, all repairs would be included at no added charge. A same-day corporate upgrade allowed access to Smart Choice materials at the Performance tier price, resulting in a total project cost of $14,957.75. A 30-day price match guarantee was included for added value and flexibility.
Features presented by the representative:
* Walk-in shower with low-threshold base
* Marble-style composite wall panels with waterproof cement board
* Fold-down teak bench and vertical matte black grab bar
* Built-in wall niche and additional corner shelf
* Matte black handheld showerhead with extended hose
* Marine-grade silicone seals, no grout or caulk
* Mold- and mildew-resistant antimicrobial surfaces
* Lifetime transferable warranty on material and labor
* Background-checked, nationally trained in-house installers
* Two- to three-day installation with full pre-construction planning
* Local ownership with national brand backing
* Corporate upgrade incentive with $1,480 same-day discount
* Full communication support from sales to final inspection