Tabitha Lambert of Five Star Bath Solutions explained the benefits of the company’s Smart Choice package, which includes grout-free, antimicrobial composite walls that resist mold, scratches, and mildew. The customer was shown how the six-layer panel construction mimics natural stone without the upkeep. Tabitha also highlighted the company’s exclusive shower shield backer board that cannot be penetrated by water, ensuring long-term protection and enabling the company to offer a true lifetime warranty. She noted that their systems are sealed with marine-grade silicone instead of grout or caulk, which means no recurring maintenance like sealing or re-caulking every few months. The customer appreciated the simple, modern system and stated a preference for one of the more neutral and safe color choices shown in samples.
The installation process includes full demolition down to the studs, replacement of any compromised plumbing or wall structure at no additional cost, and the addition of ADA-compliant reinforcement for seating and grab bars. Tabitha explained that materials are delivered within six to eight weeks and the install typically takes two to three days. All work is done by background-checked, professionally trained Five Star employees—not subcontractors. A project manager returns after the initial visit to take final measurements and confirm all accessory placements. The customer was shown a 3D rendering of the proposed layout and confirmed that the corner shelf, seat, and grab bar placements worked well for her needs.
The Smart Choice package comes with a fully transferable lifetime warranty that includes all components of the system—panels, plumbing, fixtures, accessories, and the backer board. Tabitha presented promotional pricing that included 77% off installation and offered a $750 discount for leaving a Google review and another $500 off for being flexible with the installation date. With all savings and a same-day package upgrade, the project total was brought down to $14,740 from the original $21,964 MSRP. Financing was available with no money down and low monthly payments, but the customer chose to consider her options further. Tabitha reassured her that the quote would be honored for a full year and left her with a design rendering and product details for review.
Features Presented by Representative Tabitha Lambert:
* Walk-in shower with brushed nickel sliding glass door and integrated towel bar
* Smart Choice six-layer antimicrobial composite panels in White Pearl finish
* Non-slip shower base
* Fold-down teak bench seat and one back-corner shelf
* ADA-compliant chrome grab bar mounted diagonally
* Chrome round detachable two-in-one showerhead
* Waterproof shower shield backer board
* Marine-grade silicone sealing (no caulk or grout)
* Fully background-checked, in-house Five Star installers
* 6–8 week lead time; one-day installation
* Fully transferable lifetime warranty on all system components
* 77% off installation, $750 review incentive, $500 scheduling discount
* Same-day package upgrade for Smart Choice pricing
* One-year price guarantee with flexible payment options available
Tub To Shower Conversion, Hillburn Dr, Dallas, TX, 75227
