Customer preferences initially leaned toward a clean white wall design with brushed nickel fixtures, minimal maintenance, and an option for a clear frameless glass door. The final build shifted toward a more textured, natural-stone look with deep brown wall panels and matching accessories. Three corner shelves were installed instead of two, and the foot shelf was omitted. Matte black grab bars replaced the initially preferred brushed nickel, including both vertical and horizontal placements, likely for increased support options. A curtain rod was installed in place of the delayed custom frameless door.
Ostin Tuma of Five Star Bath Solutions detailed the company’s bathroom-exclusive service model, built on over 3,000 successful installations. He emphasized long-term reliability with in-house technicians, antimicrobial surface technology, and seamless waterproof backer board installation. The stone-look panels are grout-free, scratch-resistant, and non-porous, designed to mimic natural textures without the associated upkeep.
Installation involved a full teardown to studs and repair of any damage behind the original tile. A 48x34 shower base was installed, followed by sealed paneling with exact trim cuts at the ceiling. Plumbing was upgraded using a Delta commercial-grade system and a height-adjustable handheld showerhead with matte black finish. Three corner shelves and two black grab bars were mounted on reinforced backing. A temporary curtain rod was added pending final measurements for a frameless door, which would follow in five weeks.
Five Star Bath Solutions offers a lifetime transferable warranty covering product, labor, and service, with no exclusions or expiration. The project was quoted at $19,900 before discounts and finalized at $17,000 after applying an internet coupon and review incentive. A 5% same-day booking discount was also available, giving the couple a high-value alternative to full renovation while preserving broader home budget goals.
Features Presented by the Representative:
* Walk-in shower remodel with 48x34 composite base
* Multi-layered stone-look composite wall panels to ceiling height
* Three corner shelves and two matte black grab bars (vertical and horizontal)
* Matte black adjustable handheld shower system
* Temporary curtain rod with frameless glass door to follow after 5 weeks
* Antimicrobial, waterproof panels with scratch-resistant finish
* Delta commercial-grade valve and updated plumbing system
* Full demo and repair of subwall framing included
* One-day installation with 5–7 week material lead time
* Family-operated company with 3,000+ in-house installs
* Lifetime transferable warranty on parts, labor, and service
* $2,000 in discounts applied with additional same-day 5% incentive