Jason from Five Star Bath Solutions walked the customer through various customizable options that met both style and safety needs. He described the modern wall panel systems that are grout-free, mildew-resistant, and offer a clean, seamless appearance. He explained that their acrylic and solid surface systems are highly durable, easy to clean, and come in a wide variety of colors and patterns to match the customer’s vision. Jason noted that they only use high-quality fixtures, and everything from the valve to the showerhead comes with a lifetime warranty. He pointed out that Five Star Bath Solutions has over 20,000 five-star reviews, is rated A+ with the Better Business Bureau, and has built its name on consistently delivering high-quality workmanship and customer satisfaction.
Jason detailed that the entire installation process typically takes only one to two days with minimal disruption to the home. He reassured the customer that the crew is licensed, bonded, and insured, and they specialize exclusively in bathroom renovations. Jason added that every installation is done by factory-trained technicians—not subcontractors—and all plumbing work is handled by licensed professionals. He also emphasized that their process includes full removal of the existing tub and surround, preparation of the walls, and waterproofing before any panels are installed. He walked the customer through the process visually, noting that cleanup is included and the home is left spotless.
Five Star Bath Solutions provides a true lifetime warranty on both product and installation. Jason explained that this means any issue, whether it’s a panel, a valve, or a fixture, is covered for as long as the customer owns the home. There’s also a workmanship guarantee ensuring that the installation holds up to the company’s standards, and in the rare case of a problem, they return promptly to resolve it without additional cost. He emphasized that their warranty is fully transferable within the first two years, adding further value should the homeowner ever decide to sell.
Features presented by the representative:
* Walk-in shower conversion with low-threshold base
* Solid surface, grout-free Calacatta-style wall panels
* Matte black framed bypass shower door with frosted glass
* Fold-down teak bench and two corner shelves
* Matte black grab bars for secure support
* Matte black handheld shower system with matching valve control
* One-to-two day professional installation
* No subcontractors: factory-trained and licensed techs
* Full cleanup included in service
* Lifetime product and installation warranty, transferable within two years