Jordan Santiano from Five Star Bath Solutions introduced multiple package options, recommending the Smart Choice grout-free composite system for its modern look, easy maintenance, and durability. He explained how the composite walls offer a natural stone appearance without the drawbacks of tile, and described the six-layer construction that includes antimicrobial protection and a hard coat finish that resists scratches and wear. Jordan also pointed out that the composite material continues throughout the shower pan, niche, and accessories for a consistent and polished appearance. Customers appreciated the simulated tile-free look, smooth surface, and low-maintenance cleaning requirements. The Delta pressure-balanced faucet system and brushed nickel sliding glass doors also matched their existing hardware, fulfilling their desire for a seamless upgrade.
Jordan explained that the company, locally owned and operated by his family with support from a national brand, is licensed and insured to work in multi-level condominiums. He detailed the installation process, which included protective mats, complete demo, plumbing upgrades using PEX (with HOA compliance), backer board installation with cement-coated closed-cell foam, and a watertight quad-lock system. He confirmed that the recessed niche and grab bar could be installed based on wall conditions. Final installation included two corner shelves in place of the niche, with the grab bar omitted, based on site-specific constraints. The brushed nickel sliding glass door was installed using a top-mounted barn-style rail system, with no need for custom glass cuts.
Five Star Bath Solutions provides a lifetime warranty on the Smart Choice package, covering everything from the plumbing behind the walls to fixtures and installation. Jordan clarified that only products provided by the company are eligible for warranty coverage, ensuring full accountability. He highlighted the company’s certified craftsman guarantee, non-subcontractor policy, background checks, and drug screening for installers, giving the customers peace of mind. The warranty is fully transferable and supported by a detailed documentation package, including contractor license and liability insurance, for HOA compliance. Financing options, including potential no-interest plans and deferred payments, were available, social media review discount, and a flexible scheduling discount for open calendar slots.
Key Features Presented by Representative Jordan:
* Walk-in shower conversion in guest bathroom
* Everest-colored Smart Choice composite wall panels
* Brushed nickel fixtures and sliding glass doors
* Custom shower pan with slip-resistant coating
* Delta pressure-balanced faucet
* Two corner shelves in place of recessed niche
* Closed-cell foam waterproof backer board system with quad-lock seals
* Lifetime transferable warranty on product, plumbing, and labor
* Certified craftsman installers, never subcontracted
* Locally owned with multi-level condo licensing
* Discounts for same-day sign-up, social media review, and flexible scheduling
* Financing options available including deferred payment plans
