Catherine Walker from Five Star Bath Solutions introduced the company’s exclusive Smart Choice System, which is grout-free, antimicrobial, and nonporous. Catherine explained that their wall panels are thick, heat-welded, and solid—not fiberglass or acrylic. She shared that the system is custom-fitted wall-to-wall with no gaps and designed for long-term durability. She also highlighted the company’s 29 years of experience, local ownership, and 4.9-star Google rating. All installers are background-checked, fully insured, and specialize in bathroom remodeling only.
The project included full demolition and removal of the existing almond-tone tub enclosure, followed by waterproof backer board preparation. The installed system featured a neutral marble-style panel design, not the previously requested Subway Diamond finish. Fixtures were finished in brushed nickel rather than matte black. The existing tub was retained, and new wall panels were fitted over the surround to complete the transformation. A rainfall showerhead was installed with a matching handheld unit, and a horizontal grab bar was added for stability. The bench mentioned in the review was not part of the installed design. Additional corner shelving was integrated to enhance functionality.
Catherine emphasized that all products, parts, and labor were covered under a fully transferable lifetime warranty. Any issues such as chips or malfunctions would be addressed directly by Five Star Bath Solutions with no third-party involvement. She explained that this coverage extends to future homeowners. Flexible installation dates and a discount through the review program helped the customer feel more confident in moving forward. The upgrade delivered an open, accessible, and low-maintenance bathing space with a refined finish.
Features presented by the representative:
* Smart Choice grout-free, antimicrobial wall system
* Heat-welded seams and nonporous surface
* Marble-style wall panels with brushed nickel fixtures
* Rainfall showerhead and handheld unit
* Waterproof composite backer board
* Built-in corner shelving for storage
* Horizontal grab bar for safety
* Existing tub preserved and surrounded with new panels
* Full demolition, floor protection, and cleanup
* 2-day installation timeline
* Background-checked, insured bathroom specialists
* 4.9-star Google rating and 29 years in business
* Fully transferable lifetime warranty on products, parts, and labor
* Direct service from Five Star Bath Solutions with no third-party involvement
* Flexible scheduling and discount incentives via review program