Jackson Graham from Five Star Bath Solutions guided the customer through the Smart Choice package, explaining the six-layer composite system. The customer selected a marble-style wall design, not the originally planned Calcutta White simulated tile. Jackson emphasized the antimicrobial, grout-free surface and solid waterproof construction. In-house certified installers managed layout and fixture placement, with a focus on maximizing function within the small space. Chrome finishes were used consistently across fixtures and hardware. Recessed shampoo niche and Infinity sliding door were not included in the final install.
Installation involved complete demolition to the studs, with PEX plumbing installed and upgraded drain hardware for improved water flow. A cement-coated waterproof backer board supported all walls. Shower walls extended to ceiling height, minimizing joints. A fold-down teak bench was added along the plumbing wall for seated use. Towel access was maintained by reusing a standard shower curtain rod. Existing window was trimmed with waterproof framing to match the new surround.
Five Star Bath Solutions provided a lifetime transferable warranty covering wall systems, plumbing, fixtures, and workmanship. The tempered glass door originally quoted was not used, so the one-year glass warranty did not apply. Final price remained at $11,827 with financing available through First National Bank of Omaha, offering 18-month 0% interest terms. Jackson reassured that all work would be completed by trained employees, not subcontractors, and that service support was available for any material or silicone issues.
Features presented by Representative Jackson Graham:
* Full demo to studs with PEX plumbing and upgraded drain
* Cement-coated waterproof backer board system
* Seamless gray-toned marble wall panels (not Calcutta White)
* Chrome grab bar and fixtures throughout
* Fold-down teak bench for seated showering
* Dual corner shelves for bath storage
* Curtain rod enclosure in place of glass door
* Integrated handheld shower system with square control valve
* In-house certified installers; no subcontractors used
* Installation completed in two days
* Lifetime transferable warranty on materials and labor
* Financing through FNBO with 0% interest for 18 months