Michael Cole, the Five Star Bath Solutions representative, recommended the Smart Choice package featuring a six-layer PVC composite wall system with antimicrobial and scratch-resistant properties. Panels have a matte finish designed to resist water absorption and soap buildup. Concrete waterproof backer board was installed behind all walls and over the subfloor, replacing the prior compromised structure. Chrome Delta Premium fixtures were selected, along with two integrated corner shelves and a horizontal safety grab bar. The customer chose a gray-and-blue stone-look finish, distinct from the Alaskan Ivory and Pacino Cream options originally discussed.
Installation involved full tear-out to the studs and subfloor for inspection and replacement of damaged materials. Plumbing was updated, a new anti-slip shower pan was set, and waterproof silicone sealing was applied at all seams. A frameless clear glass pivot door replaced the old framed frosted enclosure, giving the shower an open and modern appearance. Work was completed in approximately two days, under the supervision of the same project manager.
Five Star Bath Solutions provided a lifetime transferable warranty on the Smart Choice package, covering materials, installation, and labor. Additional guarantees included no surprise pricing, property protection, full insurance coverage up to $2 million, and a price match guarantee with a $100 incentive. Promotional savings of $1,750 and a 77% installation discount applied, bringing the final estimate to $12,932. Financing options were available with interest-free terms for up to 18 months, depending on credit.
Features presented by the representative:
* Walk-in shower replacement with low-threshold, anti-slip shower pan
* Smart Choice PVC composite wall system with antimicrobial protection and stone-look design
* Concrete waterproof backer board behind all walls and subfloor
* Full tear-out with mold/moisture remediation included
* Updated plumbing and waterproof silicone sealing
* Chrome Delta Premium fixtures
* Two integrated corner shelves and horizontal grab bar
* Frameless clear glass pivot shower door
* Two-day installation; six-to-eight-week lead time from signing
* Lifetime transferable warranty covering product, labor, and accessories
* $1,750 in upfront discounts and 77% off installation
* Financing options including zero-interest for 3–18 months available
* Fully licensed and insured up to $2 million
Bathroom Remodel, Stacy Ln, Santa Ana, CA , 92706
