Stacy Drake from Five Star Bath Solutions presented their standard solution using a full acrylic tub and PVC composite wall panels, which are six-layered, non-porous, and maintenance-free. She noted that many tubs from big box stores use gel coat fiberglass, which can crack due to its flexible, lower-quality build. In contrast, Five Star’s tubs are solid and sit directly against the studs, reducing the risk of cracking. Stacy emphasized that tile and fiberglass are not long-term solutions due to grout maintenance and fragility, respectively. She also confirmed that the Delta faucet package comes with a temperature control valve and handheld wand, making it easy to rinse and clean.
The installation process includes full removal of the existing tub and walls down to the studs, inspection and replacement of any damaged or rotting material, and installation of new plumbing using Delta commercial-grade PEX components. The company uses a hydro block waterproof backer board behind the wall system to prevent mold and mildew. They also install corner protection to seal vulnerable seams. The customer’s chosen tub, wall panels, shelves, and hardware are all finalized in a pre-construction meeting. Installation is typically completed in one day, with the walls requiring a 24-hour curing period before use. All permits and inspections are handled by the company.
Five Star Bath Solutions offers a fully transferable lifetime warranty on their systems, covering materials, installation, and future service. The total project price was quoted around $10,900, which included the composite system, standard Delta fixtures, and a curtain rod. Discounts are available through a $1,000 website coupon and an additional $1,000 off for providing a Google review or placing a yard sign. Financing is also available with estimated monthly payments of $147. Stacy left the customer with full documentation, material catalogs, and her contact information, emphasizing transparency and continued support.
Features presented by the representative:
* Tub and shower system replacement with standard 60 x 30 acrylic tub
* Marble-style composite wall panels (six-layer PVC construction)
* Hydro block waterproof backer board with corner protection
* One chrome safety grab bar installed
* Delta commercial-grade faucet with handheld wand and temp control
* Chrome curtain rod (curved or straight), no shower door included
* Full tear-out and installation completed in one day
* Pre-construction walkthrough and customization included
* Fully transferable lifetime warranty on materials and labor
* Permits and inspections managed by Five Star Bath Solutions
* Available discounts for online coupon and review/yard sign
* Optional financing available with monthly payments around $147