Tabitha Lambert of Five Star Bath Solutions introduced the Smart Choice composite system as a grout-free, antimicrobial upgrade. The customer selected White Pearl finish to coordinate with the neutral-toned flooring. Chrome fixtures were requested, but final installation used brushed nickel hardware, including a rain showerhead and handheld wand with slide bar, contrary to the original decision to decline the handheld. Additional grab bars were installed, including one along the glass doors and another vertically mounted near the controls.
The installation was completed over two days following full demolition and remediation. All tile and backing were removed down to the studs, plumbing was updated with new valves and diverters, and a waterproof backer board was installed. The base featured a non-slip texture and matched the walls in finish and size. Bench and shelf positioning was adjusted slightly to match the final layout, with a recessed niche replacing two surface shelves originally requested.
Five Star Bath Solutions provided a lifetime transferable warranty covering the composite system, hardware, and installation workmanship. Final pricing reflected applied discounts, including 77% off installation, $750 for cash payment, $500 for a Google review, and a same-day Smart Choice upgrade. Total cost was reduced to $13,173 from the original MSRP of $19,800. The job was completed under Five Star’s satisfaction guarantee and best price policy.
Features presented by the representative:
* Walk-in shower with brushed nickel fixtures, recessed niche, corner shelf, and bench seating
* White Pearl Smart Choice composite wall panels
* Grout-free, antimicrobial, and mold-resistant finish
* Waterproof backer board with marine-grade silicone seal
* Non-slip custom shower base matching wall panels
* Sliding glass enclosure with top-mounted track
* Rain showerhead and handheld wand with slide bar
* Two grab bars for added safety
* Full demo to studs, new plumbing, and reinforced framing
* Lifetime transferable warranty covering all components
* Promotional pricing with corporate package upgrade and best price guarantee