Johnny Hammer, the Five Star Bath Solutions representative, explained their available systems including fiberglass, acrylic, and their most popular Centrel composite panels made to resemble natural stone. Centrel stood out for its quarter-inch thickness, seamless design, and durability with no grout lines. Johnny emphasized the use of commercial-grade silicone, which he described as powerful enough to require goggles and gloves during application, as well as the panels’ ease of cleaning using mild detergents like Dawn. He further shared his personal background in installation and design consultation, reinforcing confidence in the company’s workmanship. Five Star’s systems are crafted for longevity and ease of maintenance, offering aesthetic value that supports both immediate use and long-term home value.
Installation would involve removing the existing tub and tile, cutting through the existing tile to minimize unnecessary demolition, and going down to the studs and subfloor. The area would then be waterproofed using a material called Shower Shield, which contains no organic compounds and resists mold and mildew. All seams would be reinforced with marine-grade adhesive, ensuring the subfloor and structural framing remain protected from future leaks. Panels would be installed up to the ceiling, with all fixtures—grab bars, bench, and shelves—secured post-waterproofing. The job was estimated to take two to three days and involve just one installer, supporting the customer’s desire for minimal disruption.
Five Star Bath Solutions offers a no fine print, lifetime transferable warranty covering all components, including walls, fixtures, and installation. Johnny assured that if anything were to go wrong, they would return and fix it without hesitation, and the warranty would remain valid even after the home changed ownership. The representative explained the differences in warranty coverage across the four system types, with Centrel and natural stone both offering lifetime guarantees. With a monthly promotion in place, labor was discounted significantly, lowering the base project price to \$9,730. Despite the appeal, the customer ultimately declined due to budget constraints, but noted her appreciation for Johnny’s professionalism and shared she would recommend the company to future owners of the home.
Product and Service Features Presented by Johnny:
* Walk-in shower with cream/off-white Centrel composite panels
* Three corner shelves, integrated bench, and multiple safety grab bars
* Optional tension and built-in curtain rod
* Commercial-grade silicone and seamless wall panels with no grout lines
* Waterproof Shower Shield wall backing and marine-grade corner adhesive
* Full demolition and rebuild from studs and subfloor, completed in 2–3 days
* Fiberglass, acrylic, Centrel, and natural stone system options
* Lifetime no fine print transferable warranty for Centrel and stone systems
* Monthly promotion reducing total project cost to \$9,730
* Single-installation technician for minimal disruption and swift completion