Brian Tavares explained that Five Star Bath Solutions specialized only in bathrooms, not as a jack of all trades, and that they were the largest franchise-owned bathroom company in the U.S. with over 200 locations. He highlighted that they were locally owned in Camas, Washington, carried a $2 million insurance policy on every job, and had the best reviews in the industry with a 4.9 average out of 10,000 reviews. He emphasized that their antimicrobial product stayed white and bright, was easy to clean with no grout or caulking needed, and carried a lifetime warranty. He also explained that the walls used closed-cell foam to retain heat and were designed to last forever, unlike fiberglass or acrylic which often carried only one- to five-year warranties.
For the installation process, Brian explained that everything would be torn down to the studs and rebuilt with new plumbing, walls, and fixtures. A measure technician named Avery, one of the owners, would return within days to confirm all measurements and finalize fixture placements. Installation would typically be completed in just one day, with scheduling about five weeks out, though simple white designs like theirs could sometimes arrive sooner. Brian also assured them that pricing was transparent, estimates were valid for a year, and promotions included 77% off installation for August. Customers were asked to pay half upfront and the remainder upon completion, with cleanup and haul-away included.
Brian emphasized that the Smart Choice composite package came with a true lifetime warranty covering product, parts, and workmanship, with no exclusions or limitations. He contrasted this with competitors like Jacuzzi and Re-Bath who offered limited warranties and higher prices. He also explained that Five Star’s warranty was transferable, so if the house was sold or passed down, the coverage would remain. Financing was available if needed, though the couple chose to pay cash split into two payments. The final price, after discounts and adjustments, came to $15,550, which the customers accepted, saying the project was practical, functional, and something they truly needed.
Features Presented by Representative Brian Tavares:
* Tub to walk-in shower conversion focused on functionality and safety
* White antimicrobial walls with marble veining and textured tile shower pan
* Sliding glass door system with chrome trim
* Multiple chrome grab bars for support
* Two molded corner shelves for storage
* Chrome fixtures with dual valve controls for pressure and temperature
* Handheld shower head with optional slide bar
* Full tear-out down to studs with new plumbing and rebuild
* Measure technician to finalize dimensions and placements
* Installation completed in one day, scheduled ~5 weeks out
* Locally owned franchise with $2M insurance and 4.9 rating from 10,000 reviews
* Lifetime transferable warranty covering product, parts, and workmanship
* Promotions: 77% off installation, senior and veteran discounts applied
Tub To Shower Conversion, NE 6th Ave, Portland, OR , 97211
