Tub To Shower Conversion

St Christopher St, Columbia, MO , 65203

Koren Goettler, the Five Star Bath Solutions representative, explained that their systems offer a lot of customization without overwhelming the customer. She walked through their four product lines and focused on the Smart Choice PVC composite, emphasizing that it’s a 100% waterproof, antimicrobial surface with no grout to scrub. Koren noted that all Delta fixtures come standard with dual-control knobs, and the hand shower the customer asked for was included at no extra charge. She highlighted the ability to choose between a curtain or sliding glass doors and clarified that if the customer decided to use a curtain, they could opt for either a straight or curved rod, both available in brushed nickel. Koren brought physical samples and testimonials to build confidence and showed mockups of how the finished product could look.

Five Star Bath Solutions has been operating since 1996 and is locally owned in the North Seattle area. Koren shared that the team is fully insured up to $2 million and all installers are certified craftsmen. She explained that installation typically takes one to two days, depending on the scope, and they handle all removal and cleanup. She confirmed that the existing tub would be fully removed, and a new shower pan and walls would be installed using a backer board system. Koren also mentioned that the team takes precautions to protect the customer’s home during installation, such as drop cloths and floor covers. Flexible financing was available, including 12-month same-as-cash plans, and she offered an instant discount for booking during the appointment.

The warranty for the Smart Choice system includes lifetime coverage on the product, workmanship, and parts, and it is fully transferable to future homeowners. Koren pointed out that very few companies offer that level of guarantee and explained how Five Star Bath Solutions doesn’t hide behind vague legal language. She reviewed their four-point guarantee: no surprise charges, certified craftsmanship, property protection, and a lowest price promise. The lowest price guarantee ensures that if the customer finds a comparable offer within 30 days, Five Star will refund the difference and pay an additional $100. All pricing presented during the visit was guaranteed for 30 days, giving the customer time to review and decide with confidence.

Features presented by the representative:

* Walk-in shower conversion with full tub removal
* Smart Choice 100% PVC composite wall system
* Antimicrobial, grout-free, and easy-to-clean surface
* Waterproof backer board installation
* Brushed nickel Delta fixtures with dual controls
* Handheld showerhead included at no extra charge
* Corner shelf (bench not installed)
* Curved brushed nickel curtain rod
* 1–2 day installation with certified craftsmen
* Fully insured team with $2M liability coverage
* 12-month same-as-cash financing
* Four-point guarantee including lowest price, property protection, no surprise charges, and certified craftsmanship
* Transferable lifetime warranty on product, parts, and labor
* On-site testimonials, samples, and photo mockups provided