Kevin Forbus from Five Star Bath Solutions recommended the Smart Choice package, a proprietary composite system engineered with six layers including an embedded high-definition stone print and a scratch-resistant surface. He explained that this antimicrobial system, installed over a fiberglass backer board with quad-lock seam protection and silicone—not caulking—eliminates mold risk and is easy to maintain. Kevin demonstrated how the walls can be customized to 8 feet tall, with accessories like corner shelves and grab bars placed exactly where the customer wants them. Unlike tile or acrylic liners, this system is not porous, doesn’t discolor, and is exclusive to Five Star Bath Solutions, manufactured in Utah and not sourced overseas.
The full scope of work includes removing the old systems down to the studs, remediating any mold before beginning installation, and rebuilding each shower from the ground up with new PEX plumbing, a solid-core anti-slip base, and brand-new fixtures. All work is done by certified, background-checked Five Star employees, never subcontractors. Kevin explained that the project manager would return for final measurements before the installation is scheduled, which typically occurs eight to ten weeks after contract signing. Both bathrooms were custom-designed using 3D software, and optional upgrades like vinyl flooring were discussed and quoted separately.
Five Star Bath Solutions offers a fully transferable lifetime warranty covering product, parts, labor, and workmanship. Kevin emphasized that the warranty follows the address, not the homeowner, and continues indefinitely even through property transfers. Their No Surprise Guarantee means customers will not be charged more for issues like mold or plumbing discovered after demo, and their Price Assurance Guarantee refunds the difference plus $100 if a comparable quote is lower. The original combined price for both bathrooms was over $38,000, but with active promotions, the Smart Choice system was offered for $30,000. Financing options over 10 years were available, with no prepayment penalties. Though the customer chose to explore other offers before committing, they expressed appreciation for the transparency and quality of the presentation.
Features presented by the representative:
* Walk-in shower with low-threshold base and built-in bench
* Framed dual-panel glass door with matte black hardware
* Grout-free, antimicrobial, six-layer composite marble-style wall panels
* Waterproof fiberglass backer and quad-lock seam protection with silicone seal
* Delta commercial-grade handheld shower system in matte black
* Two corner shelves in matching finish
* Installation in one to two days after final measure
* Mold remediation included with full demo to studs and PEX plumbing upgrade
* Certified in-house installation crew, no subcontractors used
* Fully transferable lifetime warranty on product and labor
* Price Assurance and No Surprise Guarantee included
* Final discounted project cost: $30,000 for both bathrooms combined
Tub To Shower Conversion, Wheat Ridge Lane, #102, Las Vegas, NV , 89147
