Jordan Santiano of Five Star Bath Solutions proposed the Smart Choice Package, featuring grout-free composite panels with a scratch-resistant, antimicrobial surface that is easy to clean and resistant to moisture buildup. Jordan provided detailed options for color, panel design, and functionality, allowing the customer to explore different styles and make a confident decision. The company’s commitment to local craftsmanship and integrity was made clear through their drug-tested, background-checked installers and their Craftsman Guarantee. Jordan emphasized that Five Star is locally operated in the Tampa Bay area but supported by a national brand headquartered in Detroit, offering the best of both worlds in service and support.
Installation included full demo to the studs, inspection of plumbing and subfloor, upgrades as needed, and installation of a waterproof backer system with a quad-lock seal. The job would take two to three days depending on complexity, and Jordan reassured the customer that the team would manage communication with the condo maintenance staff for water shutoff and access. The system would feature a custom-fit shower pan with a textured, slip-resistant surface, pre-installed blocking for grab bars, and a matching chrome-finished bypass door. Cleanup was built into the process, with all demo materials removed and protective coverings placed during work to leave the home in pristine condition.
The completed installation matched the customer’s requests with minor adjustments. The wall panels installed were in the Calakuta Gold finish, consistent with the customer's visual preference for lighter tones. A chrome-framed bypass sliding glass door was installed, and two safety grab bars were placed as requested—one on the back wall and one vertically near the entrance. The handheld showerhead was finished in chrome and mounted with a hose for adjustable use, though separate visible controls for temperature and pressure were not distinct in the final setup. Two elevated corner shelves were installed on opposite walls, and a fold-down teak bench was added, which was not mentioned in the original request but visually present in the final photos.
The Smart Choice Package came with a lifetime warranty covering labor, parts, and materials, with no fine print, and included antimicrobial silicone for watertight sealing. The warranty was also transferable to future homeowners. Though the initial quote was $17,975, discounts brought the price down to $14,380, and with additional incentives for cash payment and a social media review, the final out-the-door price was $10,785. Jordan assured the customer that the quote would be honored for 30 days and offered transparency on pricing, timeline, and all services involved.
Features Presented by the Representative:
* Tub to walk-in shower conversion
* Calakuta Gold grout-free composite wall panels
* Chrome handheld shower with hose mount
* Textured, slip-resistant shower pan
* Two chrome grab bars (rear wall and entry)
* Two elevated corner shelves
* Chrome bypass sliding glass door
* Fold-down teak bench (added)
* Safeguard closed-cell waterproof backer board with quad-lock seam system
* Full demo to studs, inspection, and plumbing upgrade included
* Lifetime warranty covering labor, materials, and parts
* Transferable warranty to future homeowners
* Final price with discounts: $10,785