The finished remodel featured a full conversion to a deep walk-in soaking tub. The old tub and white tile surround were replaced with a walk-in unit designed for safer entry and therapeutic use. The walls were upgraded to solid composite panels in a white marble pattern with full-height wraparound coverage. The new tub includes an inward-opening door, integrated seat, grab bar, and a multi-jet system visible along the inner sides. Fixtures installed are brushed nickel, not matte black as previously stated, and include an extended spout, diverter, and controls mounted on the tub deck. A new curved shower rod was reinstalled over the enclosure.
Catherine Walker from Five Star Bath Solutions introduced their proprietary Smart Choice System, built with antimicrobial, grout-free surfaces that resist mold, mildew, and grime. She explained that the wall panels are heat-welded, solid-core, and precisely fitted corner-to-corner for long-term durability. She reinforced that the system avoids acrylic or fiberglass and provides a seamless look. Catherine highlighted the company’s 29 years of experience, family-owned local presence, and 4.9-star Google rating. All installers are fully insured, background-checked, and trained exclusively in bathroom remodeling.
Installation involved complete demolition of the existing tub and wall surround, replacement with waterproof backer board, and custom installation of the new walk-in tub and wall panels. Catherine assured that floor coverings and dust barriers would be used throughout the process and that the job would be completed to code with a final walkthrough. Reinforced seating and properly placed grab bars were included for added safety and accessibility.
Catherine confirmed that all products, parts, and labor are backed by a fully transferable lifetime warranty. If any service is needed in the future, the customer can work directly with Five Star Bath Solutions without involving manufacturers. This warranty extends to any future homebuyers. Flexible scheduling options and review program discounts were also offered, which helped reassure the customer of long-term value and service support.
Features presented by the representative:
* Smart Choice grout-free, antimicrobial wall system
* Heat-welded seams and nonporous marble-pattern panels
* Deep walk-in tub with inward-opening door
* Built-in seat and integrated grab bar
* Multi-jet therapeutic system
* Brushed nickel fixtures including extended faucet and diverter
* Waterproof composite backer board
* Professional demolition, floor protection, and cleanup
* 2-day installation timeline
* Background-checked, insured bathroom specialists
* 4.9-star Google rating and 29 years in business
* Fully transferable lifetime warranty on products, parts, and labor
* Direct service from Five Star Bath Solutions with no third-party involvement
* Flexible scheduling and discount incentives via review program