George Molina from Five Star Bath Solutions provided a thorough walk-through of the company’s offerings and detailed their Smart Choice Package, which includes a full waterproofing system, new plumbing, wall-to-ceiling composite panels made with six-layer virgin PVC, and non-porous surfaces that resist mold, mildew, and discoloration. He emphasized that Five Star is a locally owned franchise with corporate support, with all installers being company-trained and background-checked, not subcontracted. All products are made in Michigan, with none sourced from overseas. George shared that the company advertises mostly through referrals and social media to keep pricing lower, avoiding the pass-along costs of traditional TV and radio advertising. Customers appreciated the personalized service, clear visuals, and no-pressure approach to decision-making.
The installation process includes removal of all existing materials down to the studs, followed by inspection and repair of any mold or structural damage. The company uses a proprietary waterproof backer board made from foam and rubber cement layers called Hydro Block, sealed with corner wedges to ensure complete water resistance. Installers follow a strict 10-step process, ensuring floor protection, debris removal, plumbing replacement, and precise customization of fixtures, accessories, and finishes. Once installation is complete, a walkthrough is done with the homeowner, ensuring every detail—from water pressure to sealant integrity—is reviewed and approved. Customers are encouraged to make final adjustments before materials are ordered, and installation typically begins six weeks from commitment, taking only a few days to complete.
Five Star Bath Solutions offers a lifetime warranty on products, parts, and labor, which is transferable to future homeowners. The warranty includes peace-of-mind coverage against future mold, cracks, or fading, and customers are encouraged to contact Five Star directly for any service needs—no plumber or third-party required. Their Delta fixtures are also lifetime guaranteed and commercial-grade. The Smart Choice system eliminates the need for re-caulking, supports easy maintenance with simple products like Windex, and features antimicrobial silicone that won’t peel or yellow over time. Discount may apply If scheduled the same day, and included the entire package, customization, and installation with no extra fees for color or accessory choices.
Features presented by the representative:
* Walk-in shower remodel with full demo and reinstallation
* White-and-gray marble-patterned composite wall panels
* Brushed chrome Delta shower system with square controls and wand
* Frameless-look swing glass door with metal trim
* Two integrated marble-look corner shelves
* Proprietary Hydro Block waterproof backer board with corner seal wedges
* Mold inspection and full plumbing replacement
* U.S.-made materials and in-house trained installers
* Two- to three-day install with six-week lead time
* Lifetime warranty on product, parts, and labor
* Transferable warranty and low-maintenance materials
* Transparent pricing with promotional discounts available
