Garrett Bailey introduced Five Star Bath Solutions’ Smart Choice Centrel composite system, a grout-free, antimicrobial solution that mimics stone while avoiding the typical drawbacks of tile. He explained that the Centrel wall panels are UV-protected, non-porous, and easily cleaned using a basic vinegar-water solution. Garrett highlighted the company’s solid PVC shower bases with anti-slip surfaces, cement-backed foam panel reinforcement, and upgraded plumbing for long-term reliability. Custom recessed niches, tri-setting diverters, and accessory integration were all tailored to the customer's space.
Installation was projected to be completed in three to four days, with a full project timeline of 8 to 10 weeks from agreement to final delivery. The process includes a full gut-to-studs demolition, subfloor inspection, framing reinforcement, and the integration of all new fixtures. All labor is performed by trained W-2 employees. Although the customer initially requested a frameless glass door, a matte black framed slider was installed with clear glass and top-mounted tracking, likely for structural reinforcement and compatibility with the angled ceiling. The installed shower system includes both a handheld wand and fixed head with brushed nickel finish, matching the customer’s utility goals.
Five Star Bath Solutions provides a fully transferable lifetime guarantee covering all parts, labor, and materials. Garrett confirmed this includes hardware wear from hard water exposure and future part replacements, even after resale. With a strong reputation across platforms like Google, Angie’s List, and Elite Services, and local ownership backed by a $2 million insurance policy, the company delivered confidence along with product quality. Promotional discounts such as senior pricing and performance package rebates helped bring the Smart Choice package total down to approximately $19,400, with optional financing available through Foundation Finance on 12-year terms and no prepayment penalties.
Features presented by the representative:
* Full demolition down to studs with framing and subfloor inspection
* Smart Choice Centrel composite walls in cream tone
* Solid anti-slip PVC base with upgraded plumbing
* Recessed custom niche and integrated shave step
* Brushed nickel fixtures with handheld wand and fixed showerhead
* Sliding glass door with matte black frame and top-rail system
* Waterproof backing with cement-bonded foam panels
* Three-day installation with 8 to 10-week timeline
* Fully trained W-2 labor force with no subcontractors
* Lifetime transferable warranty covering all labor and parts
* Local operation with $2M liability insurance
* Senior and performance-based promotional discounts
* 12-year financing with deferred payments until completion