Ted, the Five Star Bath Solutions representative, explained that they specialize in bathroom remodels and utilize composite materials for showers, which are easy to clean and waterproof, preventing mold. He detailed that they remove all existing tile down to the studs, addressing any underlying moisture or mold through a remediation process. The new system incorporates a dry lock board—made of foam and concrete—rather than drywall, ensuring a fully waterproof installation. Ted highlighted that their shower pans are custom made and matched to the wall finish. All plumbing, including the drain and waterworks, would be replaced. Five Star Bath Solutions has been in business for 35 years and operates as a franchise, with Ted servicing the local area. He noted that their installers are licensed plumbers and that the company relies on word-of-mouth referrals.
Regarding the installation process, Ted stated that after design approval, Gil, their production manager, would take precise measurements, confirm placement for features like grab bars and faucets, and set the installation date. He estimated that a shower installation typically takes one to two days. The lead time for scheduling is usually four to six weeks out. Ted explained that the process involves removing everything down to the studs, including the subfloor, installing new plumbing and a diverter, then the backer board, and finally, siliconing the walls and adding accessories.
Five Star Bath Solutions offers a lifetime warranty on everything, covering workmanship, product, and parts. This warranty is provided on a single page and included in the contract. Ted stated that all faucets used are Delta brand and sourced directly from Delta. Other components and parts are manufactured in Utah. He also mentioned financing options and discounts for cash payments, including a 77% off installation discount and a corporate upgrade discount.
Key features presented by Ted:
* Walk-in shower with dual Delta fixture (fixed head and handheld wand)
* Grout-free composite wall panels in a light marble finish
* Recessed niche and built-in corner shelves for storage
* Matte black-framed glass door system with Rain-X treated glass
* Mold-resistant dry lock backer board and custom-made shower pan
* Full flooring upgrade with wood-style vinyl planks
* Licensed plumber-led installation and plumbing replacement
* Two-day remodel with four- to six-week lead time
* Lifetime warranty on product, labor, and workmanship
* Financing options, 77% off installation, and corporate upgrade discount
Bathroom Remodel, Hammond Dr, Atlanta, GA , 30328
