Koren Goettler from Five Star Bath Solutions introduced the Smart Choice system, manufactured by Centrel, which blends the cost-efficiency of acrylic with the high-end appearance of stone. The thick PVC composite panels are digitally printed from real slab textures and offer a grout-free, antimicrobial surface. Koren emphasized the system’s ability to resist yellowing, cracking, and mold buildup, ensuring low maintenance over time. She also clarified that the company uses only trained, background-checked employees rather than subcontractors. The customer appreciated the design consultation, 3D renderings, and options tailored to both function and resale value.
Installation included full demolition to the studs and subfloor, with framing repairs and moisture inspection followed by the application of Five Star’s waterproof Shower Shield backer. All new fixtures were plumbed with PEX piping, and installation of the wall panels, pan, bench, glass door, and accessories was completed using marine-grade silicone for sealing. Fixture placement was reviewed and confirmed during the walkthrough, ensuring alignment with the customer’s expectations. The project required two days on site, with a six-week scheduling window, and the customer opted to address vanity faucet upgrades separately after completion.
Five Star Bath Solutions provided a lifetime transferable warranty covering labor, parts, and product. The Best Value Guarantee protected against pricing discrepancies, offering a refund and $100 if a better offer surfaced within 30 days. Additional coverage included the Certified Craftsman, No Surprise, and Property Protection Guarantees. A Spring Kickoff promotion discounted labor by 77%, and a corporate upgrade allowed access to a higher-tier system at no added cost. The final project cost came in just under $16,000, with the customer opting to finance through 360 Finance and pay off the balance post-installation.
Features presented by the representative:
* Walk-in shower conversion with Azura Bay simulated tile wall panels
* Matte black Delta rain showerhead with handheld fixture
* Two corner shelves and a fixed corner bench
* Extended 91-inch wall height aligned with cabinetry
* Low-threshold 3-inch shower pan
* Sliding glass door with matte black trim
* Shower Shield waterproof backer and antimicrobial silicone sealing
* PEX plumbing upgrade and custom fixture layout
* Two-day installation with six-week lead time
* Lifetime fully transferable warranty
* Best Value, No Surprise, Certified Craftsman, and Property Protection Guarantees
* 77% Spring Kickoff labor discount and complimentary system upgrade
* Final cost under $16,000 with 360 Finance payment plan