Zachary Sterling presented Five Star Bath Solutions' offerings, highlighting that all work was handled by certified in-house teams with no subcontractors involved. He explained the company’s full licensing, $2 million liability coverage, and strong reviews in the local market. Zachary emphasized their bathroom-only specialization and outlined the installation crew’s qualifications, including background checks and supervision by a licensed plumber. He explained that the wall panels were made of Smart Choice composite—a multi-layer, virgin PVC-based material designed for visual realism and long-term performance—unlike porous stone composites that crack or stain.
Installation was described as a full demolition down to the studs, with thorough inspection for damaged wood and installation of waterproof hydro board as the base layer instead of green board. The shower system used a pre-molded solid base paired with antimicrobial, non-porous panels sealed with marine-grade silicone. The design included quad-lock corners and a pan system that prevented condensation buildup. Zachary noted the installation would begin roughly six to eight weeks after materials arrived, with project management support and final measurements confirmed five days after contract signing. Flexible financing options were presented, though the customer intended to pay in full.
Five Star Bath Solutions provided a lifetime transferable warranty covering parts, product, and labor without expiration. The warranty extended to new homeowners, and surfaces were easy to maintain with gentle cleaning agents. The customer expressed appreciation for the presentation and transparency, stating confidence in the product quality. While the original plan included a folding seat, niche, matte black hardware, and barn-style door, the installed shower featured silver grab bars, corner shelves, and polished chrome trim, with no fold-down seat or niche present.
Features presented by the representative:
* Tub-to-walk-in shower conversion with contemporary layout
* Corner shelves and grab bars for safety and storage
* Antimicrobial non-porous composite wall system with marble look
* Solid composite base with textured, non-slip finish
* Quad-lock sealed corners and waterproof hydro board backing
* Marine-grade antimicrobial silicone for sealing
* Licensed, background-checked, in-house installation crew
* No subcontractors and local ownership
* Lifetime warranty on product, parts, and labor
* Transferable warranty with one-call activation
* Six-to-eight week material lead time with five-day confirmation window
* Optional financing available, customer opted to pay out of pocket
Tub To Shower Conversion, N 66th Pl, Scottsdale, AZ , 85254
