The former drop-in tub and tile surround were fully removed and replaced with a wide-format walk-in shower featuring full-height composite wall panels in a Calacatta-style marble finish. A full-length bench was installed across the back wall for seated showering. A combination of fixed and handheld showerheads were installed, both finished in brushed nickel, contradicting the customer’s original choice to exclude a handheld fixture. A glass door system with chrome framing and accessible entry handles was added across the full opening. Grab bars were placed strategically—angled behind the bench, horizontal under the window, and vertically near the door—for added stability. A recessed wall niche was included for built-in storage, along with a corner shelf on the right.
Tabitha Lambert from Five Star Bath Solutions introduced the Smart Choice package, a proprietary six-layer composite wall system designed for longevity, easy cleaning, and antimicrobial protection. She emphasized the company’s use of the patented shower shield backer board behind the walls for complete waterproofing. Marine-grade silicone sealant was applied to all seams, eliminating the need for grout or caulking maintenance. The installation extended to the ceiling for a seamless appearance.
Tabitha outlined the company’s remodeling process, which included demolition down to the studs, full plumbing updates, and inspection for any hidden water damage. All work was handled by Five Star’s background-checked, factory-certified installers. The customer was informed of a typical two-day installation window after an eight-week lead time for custom components. Ongoing support from both the representative and the install team was guaranteed throughout the process.
The Smart Choice system carries a fully transferable lifetime warranty covering the wall system, pan, trim, and installation labor. The customer was initially quoted $13,550, with final pricing reduced to $11,118 after applying installation discounts and rebates. Added incentives included a 77% labor discount and promotional pricing for completing a Google review and maintaining scheduling flexibility. Financing was available with monthly payments starting at $176 or a one-third upfront payment with no penalty for early payoff.
Features presented by the representative:
* Walk-in shower conversion with low-threshold base
* Smart Choice grout-free marble-style composite wall panels
* Built-in full-length bench for seated safety
* Dual showerhead setup with fixed and handheld spray wands
* Brushed nickel fixture finish throughout
* Recessed shampoo niche and corner shelf for storage
* Three chrome grab bars installed at vertical and angled placements
* Sliding glass door system with chrome framing and access handle
* Marine-grade silicone and waterproof backer board for longevity
* Two-day installation following eight-week materials lead time
* Fully transferable lifetime system warranty covering labor and materials
* Final cost of $11,118 after discounts from $13,550 base quote
* Flexible payment plans or deferred financing available