Homi Byramji presented Five Star Bath Solutions’ Smart Choice Package, explaining the six-layer composite system that includes a thick PVC core and antimicrobial surface designed to resist mold. He described the quad lock waterproofing process, using glue-sealed seams and reinforced corners to guard against leaks. The panels are scanned from real granite and quartz to simulate a natural look without maintenance issues. The slip-resistant shower base was highlighted as a safety upgrade that does not flex or crack over time. Homi reinforced that the grout-free design required no harsh cleaners, directly addressing the customer's frustrations from a previous remodel.
Homi also described the installation process and company background. Five Star Bath Solutions operates nationally and has been in business since 1996, with family-run leadership and factory-trained staff. The customer's local installer, Adrian, oversees the project and handles final measurements before ordering. Once materials arrive, the team performs a full demolition and rebuild, inspecting for hidden damage and protecting the rest of the space during the job. All work is handled in-house, with the technicians fully licensed and insured. Optional financing and promotional offers were reviewed during the consultation.
Warranty coverage was emphasized throughout. Homi explained that the Smart Choice system comes with a lifetime warranty covering all installed components, including panels, plumbing fixtures, and labor. Any installation-related issues are covered indefinitely, with no service fees for warranty calls. A price match guarantee was also discussed, ensuring best value against qualified competitors. The customers appreciated the structured process and transparent presentation, noting they felt reassured by the company’s quality commitment and full-scope approach.
Features presented by the representative:
* Smart Choice Package with six-layer antimicrobial wall panels
* Quad lock waterproofing system with glue-sealed seams and reinforced corners
* Slip-resistant textured shower floor pan
* No grout for easy cleaning and mold and mildew resistance
* Brushed nickel finish on fixtures and accessories
* Handheld Delta shower head
* Sliding clear glass door, two grab bars, and two corner shelves
* Full tear-out and rebuild to studs with mold treatment and structural assessment
* Factory-trained, licensed, and insured technicians
* Lifetime warranty on products, parts, and workmanship
* Price match guarantee and transparent fixed scope
* Optional financing and first visit promotional discounts