Rachel Mandizha introduced Five Star Bath Solutions’ Smart Choice package, emphasizing its mold-resistant, 100% waterproof PVC walls and non-porous backer board system. She explained the benefits of a seamless wall design, which simplifies cleaning and eliminates grout maintenance. Rachel also addressed the customer’s safety concerns by highlighting the system’s slip-resistant base and fully customizable accessory placements. The company’s strong reputation in Columbia, backed by local references and consistent five-star reviews, helped reassure the customer of service quality and long-term reliability.
The installation replaced the tub with a seamless marble-pattern walk-in shower system in white and gray tones. The upgraded design included a fold-down teak seat, horizontal chrome grab bar, two matching corner shelves, and a brushed nickel handheld showerhead. The full-height wall panels created a clean, open atmosphere, while the new base was low-profile for safer entry. While the original plan included dual shower heads and rain glass doors, only the essentials—such as grab bars, bench, and shelves—were installed at this stage, as confirmed by the visuals.
Five Star Bath Solutions reinforced their commitment with a transferable lifetime warranty covering all installed elements—product, plumbing, hardware, and workmanship. Rachel assured the customer that future issues, if any, would be resolved without delay or expense. She highlighted that service needs are rare due to the material quality and proper install process. With safety, cleanliness, and simplicity as top priorities, the customer confidently moved forward with the remodel.
Features presented by the representative:
* Walk-in shower conversion with safety-focused design
* Seamless white and gray marble-style PVC wall panels
* Fold-down teak seat and chrome grab bar for support
* Slip-resistant low-profile base
* Brushed nickel handheld shower fixture
* Two corner shelves for storage
* Non-porous, easy-to-clean wall system (grout-free)
* Waterproof non-organic backer board
* One-to-two-day installation once materials arrive
* Transferable lifetime warranty on all components and labor
* Local Columbia office with strong five-star reputation
Tub to Shower Conversion, Hwy HH, Mexico, MO, 65265
