Beau Pryor presented the company’s flagship Smart Choice composite system, emphasizing its six-layer waterproof construction with cement backing and closed-cell foam that eliminated mold risk. He highlighted that unlike wax paper green board, their Shower Shield backer board was completely waterproof and guaranteed for life. He assured them Five Star Bath Solutions specialized only in bathrooms, with installers trained in Michigan as W2 employees rather than subcontractors. He reinforced trust by noting the company was fully licensed, bonded, insured, locally owned in Sacramento, and backed by a national parent company. He also pointed out their no surprise guarantee, meaning any mold remediation or subfloor issues discovered during installation would be resolved without change orders.
For installation, Beau explained everything would be removed down to studs and rebuilt with new plumbing, custom molded pans, marine grade silicone, and frameless laser-cut glass doors. A project manager would return within days to finalize precise measurements, including placement of grab bars, shelves, and the teak seat, while also offering to adjust shower head height for comfort. He outlined that installation itself would take about two days, with glass panels arriving a few weeks later, during which time a temporary curtain could be used. He assured them that all debris would be hauled away, property protected, and the crew would not leave until the bathroom was complete and signed off to their satisfaction.
Beau emphasized that the Smart Choice composite package came with Five Star Bath Solutions’ Lifetime Plus Guarantee, covering product, parts, and workmanship with no exclusions, and was transferable to future homeowners. He contrasted this with other companies’ limited warranties that excluded installation errors. He also mentioned their guarantees for certified craftsmen and property protection.
Features Presented by Representative Beau Pryor:
* Smart Choice composite with six-layer waterproof construction and cement backing
* Shower Shield backer board, mold-resistant and fully waterproof
* No surprise guarantee: all remediation included, no change orders
* Locally owned Sacramento franchise backed by national corporation, insured
* Trained W2-employed installers, not subcontractors
* Custom molded shower pan with matte finish for traction
* Frameless, laser-cut glass doors cut to fit after installation
* Delta professional-grade fixtures with dual temperature and volume controls
* Safety features: teak flip seat, angled grab bar, corner shelves
* Installation in two days, glass panels delivered in a few weeks
* Lifetime Plus transferable warranty covering product, parts, and labor