The representative from Five Star Bath Solutions presented their exclusive Smart Choice system, emphasizing locally owned service with the backing of a national franchise headquartered in Detroit. All materials are exclusive to Five Star and manufactured in the U.S., including an expanded PVC wall system that resists mold, warping, and discoloration. Premium Delta fixtures were offered, with various finish upgrades available. Product quality, transparent installation methods, and a strong satisfaction guarantee built customer confidence. Material samples and layout renderings helped the homeowner confirm their final design choices before proceeding.
Installation began with a full demolition of the tub and tile enclosure down to the studs. Subfloor and framing were inspected, followed by re-plumbing and leveling for the new walk-in base. Waterproofing was achieved using a two-part system: marine-grade corner backing and Five Star’s proprietary Shower Shield wall board. The new system was installed with full floor-to-ceiling wall coverage and sealed using commercial-grade silicone. Matte black fixtures were paired with a handheld showerhead and two corner shelves. The heavy sliding glass doors were measured precisely to fit and installed with matte black framing to match the rest of the trim.
The entire remodel is backed by a comprehensive lifetime transferable warranty that includes fixtures, wall panels, base, and glass. The customer was assured by Five Star’s No Fine Print Guarantee and the option for best price matching if a comparable competitor quote was presented. Installation was completed within two days following a standard six-to-eight week lead time. The customer also qualified for optional service discounts and appreciated the clarity and professionalism of the entire process.
Features presented by the representative:
* Walk-in shower replacing existing garden tub
* Full-height expanded PVC wall panels in white pearl marble finish
* Simulated tile shower base for texture and visual contrast
* Matte black Delta fixtures with handheld showerhead
* Two integrated corner shelves
* Safety grab bar and recessed shave step
* Heavy-duty sliding glass doors with matte black frame
* Marine-grade corner reinforcement and Shower Shield wall board
* Two- to three-day installation following six- to eight-week material lead time
* Lifetime transferable warranty on system components
* No Fine Print and Best Price Guarantee
* Optional discounts based on service tier or reviews
Tub To Shower Conversion, Fallen Leaf Dr, Milpitas, CA , 95035
