The Five Star Bath Solutions representative introduced the Smart Choice PVC system, explaining its antibacterial, non-porous surface and realistic stone-look finish created through advanced 3D printing. The company’s credentials as a national operation with 100 locations and a strong satisfaction rating reinforced trust, alongside a fully insured installation team. The representative emphasized package tiers from fiberglass to natural stone, clearly highlighting the advantages of the Smart Choice system, including its lifetime warranty, mold resistance, and ease of maintenance. The customer was given options that balanced visual appeal, budget, and functional needs.
Installation began with a full tear-out of the existing system, including removal of the backer board, plumbing, and drain components. Water lines were upgraded and the hydro block wall system was installed with cement-edge technology to prevent water infiltration. The final installation, as seen in the after photo, includes soft gray stone-style wall panels, three integrated corner shelves, a fold-down teak bench, and a brushed nickel handheld showerhead with supporting accessories. Grab bars were mounted in original positions and the curtain rod was maintained for easier access. The transformation removed all outdated framing and tile, creating a safer, mold-resistant bathing space.
Five Star Bath Solutions backed the remodel with a lifetime Smart Choice warranty, which includes full coverage on product, parts, and workmanship. The representative further reviewed monthly pricing, social media discounts, and a 30-day price guarantee, allowing for family review before final commitment. Certified bath-only technicians completed the install, ensuring code-compliant execution and long-term performance without subcontracting. The remodel provided not only functional relief from constant mold issues but a visual and structural upgrade suited for daily family use.
**Features presented by the representative:**
* Smart Choice PVC wall system with lifetime warranty
* Antibacterial, non-porous, grout-free surfaces
* 100% water-resistant hydro block with cement edges
* Fold-down teak bench and three corner shelves
* Full plumbing replacement and drain update
* Handheld brushed nickel showerhead with multi-spray function
* Hinged glass door alternative with curved curtain rod
* Certified installation team specialized in bath remodels
* Dark-toned wall finish in stone-style gray
* Mold remediation via full demo to studs
* Multiple discount options and pricing flexibility
* 30-day price match guarantee
Tub To Shower Conversion, Inglewood Dr, Rochester, NY , 14619
